Job summary
This is an exciting opportunity for a minimum of two individuals with a passion for E Rostering and Temporary Staffing to join our newly created team and help drive forward improvements in staff experience, safety and efficiencies. Working to our very experienced Head of E Roster & Temporary Staffing, you will be provided with a supportive environment to learn, develop and grow a career within Greater Manchester Mental Health.
Main duties of the job
As E Roster and Temporary Staffing Manager you will manage the day-to-day operations and implementation of policies and processes to ensure the benefits realisation of effective e-rostering and temporary staffing solutions, in compliance with legislation and best practice.
You will have responsibility for delivering a high-quality service that is proactive in responding to market forces that impact on e-rostering and temporary staffing and is flexible in supporting managers and clinicians across community and in-patient services. A key programme of work for the team will be the implementation and utilisation of Safe Care.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Job description
Job responsibilities
E Roster Management
- To deliver a high-quality e-rostering service, ensuring seamless integration with other workforce functions (e.g., payroll, ESR).
- To troubleshoot issues with the e-rostering system, including liaising with Allocate support services and other internal workforce functions, as required.
- To maintain expert knowledge of legislation, best practice, and market developments, in relation to e-rostering, ensuring policies and procedures are reviewed and updated.
- To analyse data and produce high-quality and professional presentations and reports to support decision-making and improve utilisation of e-rostering systems.
- To lead on work to improve benefits realisation in accordance with the Levels of Attainment (LOA) for e-rostering.
- To provide support and guidance for staff and managers in relation to e-rostering, including the provision of appropriate training and education.
- To ensure business continuity plans are in place, and any risks in relation to the delivery of e-rostering services are identified and resolved or escalated, as required.
Temporary Staffing
To deliver a high-quality and efficient service, ensuring that temporary staff are engaged in compliance with quality and value for money standards. To maintain expert knowledge of legislation, rules, and best practice guidance, and to horizon scan for up-coming changes in relation to the temporary staffing market, ensuring policies and procedures are reviewed and updated. To influence and motivate bank and agency suppliers to comply with local policies and procedures, ensuring that compliant agencies are prioritised, and the cascade is tightly managed in accordance with this. To lead on work to reduce high-cost and off framework agency usage across the organisation. To promote use of bank over agency, including sharing expert knowledge and advice on the clinical and non-clinical risks and shortfalls of agency usage and influencing agency spend reduction.
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
E Roster Management
- To deliver a high-quality e-rostering service, ensuring seamless integration with other workforce functions (e.g., payroll, ESR).
- To troubleshoot issues with the e-rostering system, including liaising with Allocate support services and other internal workforce functions, as required.
- To maintain expert knowledge of legislation, best practice, and market developments, in relation to e-rostering, ensuring policies and procedures are reviewed and updated.
- To analyse data and produce high-quality and professional presentations and reports to support decision-making and improve utilisation of e-rostering systems.
- To lead on work to improve benefits realisation in accordance with the Levels of Attainment (LOA) for e-rostering.
- To provide support and guidance for staff and managers in relation to e-rostering, including the provision of appropriate training and education.
- To ensure business continuity plans are in place, and any risks in relation to the delivery of e-rostering services are identified and resolved or escalated, as required.
Temporary Staffing
To deliver a high-quality and efficient service, ensuring that temporary staff are engaged in compliance with quality and value for money standards. To maintain expert knowledge of legislation, rules, and best practice guidance, and to horizon scan for up-coming changes in relation to the temporary staffing market, ensuring policies and procedures are reviewed and updated. To influence and motivate bank and agency suppliers to comply with local policies and procedures, ensuring that compliant agencies are prioritised, and the cascade is tightly managed in accordance with this. To lead on work to reduce high-cost and off framework agency usage across the organisation. To promote use of bank over agency, including sharing expert knowledge and advice on the clinical and non-clinical risks and shortfalls of agency usage and influencing agency spend reduction.
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent experience.
- Leadership or management qualification or equivalent training.
Desirable
- Allocate Certified Specialist (ACS) qualification or equivalent.
Experience
Essential
- Significant experience of working with e-rostering systems (e.g., Allocate Healthroster, Safe Care)
- Experience in the recruitment of clinical and non-clinical staff, including booking temporary staff.
- Line management experience, including managing difficult situations or conflict resolution.
- Experience of delivering on projects or programmes within set timescale and budget.
- Experience working in, or with, other workforce functions (e.g., payroll, workforce information).
- Experience of working in a dynamic environment with changing priorities and challenging deadlines.
- Experience of, and a strong commitment to, delivering a customer focused service.
Desirable
- Experience working with clinicians and managers to implement new systems and processes.
- Experience working with suppliers of temporary staff to improve fill rates and compliance.
Knowledge
Essential
- Knowledge of current issues related to NHS strategy and policy and the ability to implement this within practices.
- Knowledge of professional standards for safe staffing (e.g., NICE, NQB, CHPPD).
- Knowledge of employment law and best practice in relation to e-rostering and temporary staffing (e.g., Agency Worker Regulations, Working Time Regulations, NHS Employment Check Standards).
- Knowledge of both Agenda for Change and Medical and Dental terms and conditions of employment.
Desirable
- Able to use software for roster analysis (e.g., Roster Perform).
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent experience.
- Leadership or management qualification or equivalent training.
Desirable
- Allocate Certified Specialist (ACS) qualification or equivalent.
Experience
Essential
- Significant experience of working with e-rostering systems (e.g., Allocate Healthroster, Safe Care)
- Experience in the recruitment of clinical and non-clinical staff, including booking temporary staff.
- Line management experience, including managing difficult situations or conflict resolution.
- Experience of delivering on projects or programmes within set timescale and budget.
- Experience working in, or with, other workforce functions (e.g., payroll, workforce information).
- Experience of working in a dynamic environment with changing priorities and challenging deadlines.
- Experience of, and a strong commitment to, delivering a customer focused service.
Desirable
- Experience working with clinicians and managers to implement new systems and processes.
- Experience working with suppliers of temporary staff to improve fill rates and compliance.
Knowledge
Essential
- Knowledge of current issues related to NHS strategy and policy and the ability to implement this within practices.
- Knowledge of professional standards for safe staffing (e.g., NICE, NQB, CHPPD).
- Knowledge of employment law and best practice in relation to e-rostering and temporary staffing (e.g., Agency Worker Regulations, Working Time Regulations, NHS Employment Check Standards).
- Knowledge of both Agenda for Change and Medical and Dental terms and conditions of employment.
Desirable
- Able to use software for roster analysis (e.g., Roster Perform).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
