Job summary
Greater Manchester Mental Health NHS Foundation Trust (GMMH) is one of the leading mental health trusts in the UK, providing community and inpatient mental health care, alongside substance misuse services across the North West.
An exciting opportunity has arisen for an enthusiastic Support, Time and Recovery (STR) worker to join our dynamic Early Intervention in Psychosis Team in Bolton.
The Early Intervention in Psychosis Team (EIT) works with people who have experienced a first episode of psychosis. It is a multidisciplinary team supporting consisting of staff from a variety of disciplines, including nursing, social work, occupational therapy, and psychology.
One of the key aims of the team is to reduce the duration of untreated psychosis. We achieve this through offering full care-coordination, evidence based group and individual psychological interventions (including cognitive behavioural therapy and Family Interventions), support with medication management, support with accessing employment, education and vocational activities and support for families and carers.
The role of the STR worker is integral to supporting a person on their recovery journey, by providingSupport, and givingTime to engage them in theirRecovery and promote health and well-being in line with their care plan, under the direction of the Care Coordinator/Occupational Therapist/Team Leader.
Main duties of the job
To work as part of the multi-disciplinary team, supporting service users to achieve their goals as part of their recovery journey.
To advocate for service users and enable access to resources such as housing, education, employment, training and benefits.
To help service users to achieve their goals by supporting and encouraging them using brief interventions and low level psychosocial interventions.
To liaise with other agencies in order to support service users achieve their goals.
To support service users before, during, and after appointments, meetings, and planned activities to reduce anxiety and develop confidence in order to encourage independence.
To provide practical support to service users with regards to daily living, benefits, education, training, employment, and housing.
To facilitate therapeutic group work activities for service users when required.
To engage with families and carers as appropriate as part of service users recovery journey.
To help to identify early signs of relapse and to alert the appropriate staff involved in the service users care.
To keep the Care Coordinator/Occupational Therapist/Team Leader informed of all service users developments.
To contribute to the updating of service users records to inform the assessment, care planning and review process.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
- To contribute to the service users needs
- To contribute to the care planning and review process for individual service users
- To help service users to achieve their goals by supporting and encouraging them using brief interventions and low level psychosocial interventions such as diaries, self-reflection, action planning, and node-link mapping
- To advocate for service users and help them to gain access to resources such as benefits, training, education & employment and housing
- To engage with other agencies in order to support service users achieve their goals
- To support service users before, during, and after appointments, meetings, and planned activities to reduce anxiety and develop confidence in order to encourage independence
- To provide practical support to service users with regards to daily living, benefits, education, training, employment, and housing
- To facilitate therapeutic group work activities for service users when required
- To engage with families and carers as appropriate as part of service users recovery journey
- To help to identify early signs of relapse and to alert the appropriate staff involved in the service users care
- To keep the Care Coordinator/Occupational Therapist/Team Leader informed of all service users developments
- To contribute to the updating of service users records to inform the assessment, care planning and review process
- To support service users to maintain their physical health and attend health checks as required, e.g. GP / clinic appointments.
- To provide support to service users with personal care as required, demonstrating respect for dignity at all times
- To promote health and well-being at all times and support service users to address their physical and mental health needs (e.g. drug & alcohol use, diet, depression, and anxiety) in line with their care plan under the direction and supervision of the Care Coordinator/Occupational Therapist/Team Leader
- To liaise (verbally and in writing) with service users, family and carers, staff, and other services in a professional and caring manner at all times
- To manage barriers to communication in a professional, constructive, and empathic manner
- To encourage effective communication between service users, their family & carers, staff, and other professionals to enable constructive outcomes to be achieved
- To keep accurate and complete records consistent with legislation, policies, and procedures
- To actively take part in annual appraisal and both individual and peer supervision as per Trust Policy and Local Procedure
- To keep up to date with local and national best practice within the field in which you work
- To take responsibility for identifying own development needs, and planning with your line manager to meet those needs
- To actively take part in learning & development opportunities
- To evaluate the learning & development activities you take part in and take responsibility for transferring that learning back in to the workplace
- To support other staff and students with their development when required to do so
- To keep up to date records of own appraisal, supervision, and development
- To take reasonable care of the health and safety of yourself and other persons who may be affected by your acts or omissions at work and co-operate with the Trust in adhering to statutory and departmental safety regulations
- To not intentionally or recklessly misuse or interfere with anything provided in the interests of health safety or welfare e.g. misuse of equipment
- To contribute to the control of risk and report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- To actively engage in service improvement by reflecting on and developing own practice
- To effectively carry out tasks related to evaluating services when asked
- To promote and actively encourage service user engagement to evaluate and enhance service delivery
- To give constructive feedback regarding the improvement of services to the appropriate person(s)
- To comply with legislation, policies and procedures relevant to the work being undertaken
- To work within the limits of own competence and responsibility and refer issues beyond these limits to the relevant people
- To prioritise own workload and organise own work to meet priorities and reduce risks to quality
- To act responsibly as a team member and seek help where necessary
- To use and maintain resources efficiently and effectively
- To monitor the quality of work in own area and alert others to quality issues
- To maintain an up to date knowledge of the parameters of legislation and Trust Policies and procedures related to equality and diversity
- To treat everyone equally and with dignity and respect
- To identify and take appropriate action when own or others behaviour undermines equality and diversity
- To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager
- To understand and comply with all Trust policies, procedures, protocols and guidelines
- To understand the Trusts Strategic Goals and how you can support them
- To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding
- To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
- To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders
- To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role
- Not to communicate to anyone inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission
- To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
- Take reasonable care of the health and safety of yourself and other persons
- To contribute to the control of risk and to report any incident, accident or near miss
- To protect service users, visitors and employees against the risk of acquiring health care associated infections
- To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision
Job description
Job responsibilities
- To contribute to the service users needs
- To contribute to the care planning and review process for individual service users
- To help service users to achieve their goals by supporting and encouraging them using brief interventions and low level psychosocial interventions such as diaries, self-reflection, action planning, and node-link mapping
- To advocate for service users and help them to gain access to resources such as benefits, training, education & employment and housing
- To engage with other agencies in order to support service users achieve their goals
- To support service users before, during, and after appointments, meetings, and planned activities to reduce anxiety and develop confidence in order to encourage independence
- To provide practical support to service users with regards to daily living, benefits, education, training, employment, and housing
- To facilitate therapeutic group work activities for service users when required
- To engage with families and carers as appropriate as part of service users recovery journey
- To help to identify early signs of relapse and to alert the appropriate staff involved in the service users care
- To keep the Care Coordinator/Occupational Therapist/Team Leader informed of all service users developments
- To contribute to the updating of service users records to inform the assessment, care planning and review process
- To support service users to maintain their physical health and attend health checks as required, e.g. GP / clinic appointments.
- To provide support to service users with personal care as required, demonstrating respect for dignity at all times
- To promote health and well-being at all times and support service users to address their physical and mental health needs (e.g. drug & alcohol use, diet, depression, and anxiety) in line with their care plan under the direction and supervision of the Care Coordinator/Occupational Therapist/Team Leader
- To liaise (verbally and in writing) with service users, family and carers, staff, and other services in a professional and caring manner at all times
- To manage barriers to communication in a professional, constructive, and empathic manner
- To encourage effective communication between service users, their family & carers, staff, and other professionals to enable constructive outcomes to be achieved
- To keep accurate and complete records consistent with legislation, policies, and procedures
- To actively take part in annual appraisal and both individual and peer supervision as per Trust Policy and Local Procedure
- To keep up to date with local and national best practice within the field in which you work
- To take responsibility for identifying own development needs, and planning with your line manager to meet those needs
- To actively take part in learning & development opportunities
- To evaluate the learning & development activities you take part in and take responsibility for transferring that learning back in to the workplace
- To support other staff and students with their development when required to do so
- To keep up to date records of own appraisal, supervision, and development
- To take reasonable care of the health and safety of yourself and other persons who may be affected by your acts or omissions at work and co-operate with the Trust in adhering to statutory and departmental safety regulations
- To not intentionally or recklessly misuse or interfere with anything provided in the interests of health safety or welfare e.g. misuse of equipment
- To contribute to the control of risk and report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- To actively engage in service improvement by reflecting on and developing own practice
- To effectively carry out tasks related to evaluating services when asked
- To promote and actively encourage service user engagement to evaluate and enhance service delivery
- To give constructive feedback regarding the improvement of services to the appropriate person(s)
- To comply with legislation, policies and procedures relevant to the work being undertaken
- To work within the limits of own competence and responsibility and refer issues beyond these limits to the relevant people
- To prioritise own workload and organise own work to meet priorities and reduce risks to quality
- To act responsibly as a team member and seek help where necessary
- To use and maintain resources efficiently and effectively
- To monitor the quality of work in own area and alert others to quality issues
- To maintain an up to date knowledge of the parameters of legislation and Trust Policies and procedures related to equality and diversity
- To treat everyone equally and with dignity and respect
- To identify and take appropriate action when own or others behaviour undermines equality and diversity
- To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager
- To understand and comply with all Trust policies, procedures, protocols and guidelines
- To understand the Trusts Strategic Goals and how you can support them
- To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding
- To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
- To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders
- To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role
- Not to communicate to anyone inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission
- To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
- Take reasonable care of the health and safety of yourself and other persons
- To contribute to the control of risk and to report any incident, accident or near miss
- To protect service users, visitors and employees against the risk of acquiring health care associated infections
- To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision
Person Specification
Education/Qualification
Essential
- Recognised competency based level 3 qualification in Health & Social Care (e.g. NVQ/QCF level 3, Level 3 Apprenticeship), or equivalent demonstrable experience, OR o Will undertake recognised competency based level 3 qualification in Health & Social Care once in pos
Experience
Essential
- Have experience of working (either paid or voluntary) on a one-to-one basis with health & social care service users o Have experience of working as part of a team o Have experience of liaising with a range of health & social care services
Desirable
- Experience of working as part of a multi-disciplinary health & social care team
Knowledge
Essential
- Have an understanding of equal opportunities legislation o Have an understanding of policies and procedures in relation to confidentiality, information sharing, and safeguarding
Desirable
- Knowledge of mental health and substance misuse and the physical, psychological, and social effects
Skills and abilities
Essential
- Be able to communicate effectively with a wide range of people including: service users, carers, other professionals, and members of the public o Be able to handle challenging situations and behave in a professional manner o Be able to demonstrate tact and diplomacy and show respect for others o Be able to manage conflicting priorities in a sensitive manner o Have good oral and written communication skills o Be able to demonstrate initiative but consult with others when necessary o Be able to demonstrate initiative but consult with others when necessary o Have a positive regard for service users and be able to engage with them in relation to their care and recovery journey o Have good listening, summarising and feedback skills o Ability to motivate others o Show commitment to one's own professional development o Be motivated to work towards creating a safe environment for service users, staff and visitors
Other Requirements
Essential
- Ability to work flexibly including evenings, weekends and Bank Holidays o There is a frequent requirement to travel mainly within the Bolton area in order to undertake your main duties and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Person Specification
Education/Qualification
Essential
- Recognised competency based level 3 qualification in Health & Social Care (e.g. NVQ/QCF level 3, Level 3 Apprenticeship), or equivalent demonstrable experience, OR o Will undertake recognised competency based level 3 qualification in Health & Social Care once in pos
Experience
Essential
- Have experience of working (either paid or voluntary) on a one-to-one basis with health & social care service users o Have experience of working as part of a team o Have experience of liaising with a range of health & social care services
Desirable
- Experience of working as part of a multi-disciplinary health & social care team
Knowledge
Essential
- Have an understanding of equal opportunities legislation o Have an understanding of policies and procedures in relation to confidentiality, information sharing, and safeguarding
Desirable
- Knowledge of mental health and substance misuse and the physical, psychological, and social effects
Skills and abilities
Essential
- Be able to communicate effectively with a wide range of people including: service users, carers, other professionals, and members of the public o Be able to handle challenging situations and behave in a professional manner o Be able to demonstrate tact and diplomacy and show respect for others o Be able to manage conflicting priorities in a sensitive manner o Have good oral and written communication skills o Be able to demonstrate initiative but consult with others when necessary o Be able to demonstrate initiative but consult with others when necessary o Have a positive regard for service users and be able to engage with them in relation to their care and recovery journey o Have good listening, summarising and feedback skills o Ability to motivate others o Show commitment to one's own professional development o Be motivated to work towards creating a safe environment for service users, staff and visitors
Other Requirements
Essential
- Ability to work flexibly including evenings, weekends and Bank Holidays o There is a frequent requirement to travel mainly within the Bolton area in order to undertake your main duties and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Greater Manchester Mental Health NHSFT
Address
Bolton Early Intervention in Psychosis Team
Bentley House, Weston Street, Bolton.
Bolton
BL3 2RX
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
