Job summary
An opportunity has arisen for a full time, highly motivated band 3 Team Administrator, to provide a comprehensive and efficient administration service to the Mental Health Treatment Requirement team (MHTR). The MHTR service is a community ordered sentence which allows service users to access psychological interventions in the community.
This role is a newly created post for an exciting pilot scheme based in Manchester. We require a highly motivated, dynamic individual with excellent communication and organisational skills, who has an interest and positive attitude to working within the Health and Justice setting.
Experience of working within a mental health setting would be desirable.
Applicants must demonstrate secretarial experience and have an organised and flexible approach, with the ability to prioritise your workload and relate to all types of people. Your excellent IT and interpersonal skills will also ensure that you'll have no trouble fitting into this busy, interesting role.
Main duties of the job
- To provide a full range of secretarial duties across the Community Health and Justice Teams, including utilising Paris, Microsoft Office software packages, digital dictation, copy typing, filing and photo-copying maintaining confidentiality at all times
- Organise and maintain electronic diaries and arrange meetings and appointments as necessary, ensuring preparation and circulation of papers and reports as required.
- To create and update electronic patient records within Paris from referral to discharge.
- Create appointment confirmation and standard letters within Paris and ensure these are forwarded in timely manner to facilitate attendance by service users.
- To be responsible for production and circulation of minutes and action plans for all associated multi-disciplinary team meetings as required.
- Responsible for ensuring effective filing arrangements, photocopying and other ad-hoc administrative requirements as requested.
- To utilise initiative to suggest and implement new ways of working to improve current systems.
About us
Health and Justice Community Services include a variety of mental health services that provide care across a number of different criminal justice settings. GMMH provides Community Mental Health services in Trafford, Salford, Bolton and Manchester. There is a resident mental health team based at St Joseph's Approved Premises in Eccles and two Street Triage Projects in Salford and Trafford. There is also a case management service in Manchester called MO:DEL (Manchester Offenders: Diversion Engagement Liaison).
Job description
Job responsibilities
- To ensure effective channels of communication are utilised.
- To receive and initiate a variety of telephone calls on behalf of the Team using initiative, to deal with matters where possible, taking messages and re-directing calls as appropriate. To liaise with managers and staff from internal services and external agencies as required.
- To book attendance / travel for business trips, training and conferences as requested.
- To monitor stationery stock levels, ordering as and when required utilising the on-line ordering system.
- To provide across Network cover as directed by the Administration Manager
Job description
Job responsibilities
- To ensure effective channels of communication are utilised.
- To receive and initiate a variety of telephone calls on behalf of the Team using initiative, to deal with matters where possible, taking messages and re-directing calls as appropriate. To liaise with managers and staff from internal services and external agencies as required.
- To book attendance / travel for business trips, training and conferences as requested.
- To monitor stationery stock levels, ordering as and when required utilising the on-line ordering system.
- To provide across Network cover as directed by the Administration Manager
Person Specification
Education and Training
Essential
- RSA Level 3 word processing, or equivalent demonstrable experience
Desirable
- Willingness to attend training sessions and attain further qualifications as required.
Experience
Essential
- Be able to demonstrate their Admin/Secretarial experience
- Have experience of working on own initiative
Desirable
- Demonstrate desire to work across Network services
Knowledge
Essential
- Be able to demonstrate knowledge of software packages required for role.
Communication
Essential
- Be able to demonstrate a level of English Language proficiency consistent with the needs of the post.
- Have good communication skills when liaising with clients, colleagues, visitors when on the phone and face to face
Organisation
Essential
- oBe able to arrange appointments, meetings.
Self Reliance
Essential
- Be able to work without constant supervision and on own initiative whilst carrying out routine duties
- Have an awareness of confidentiality issues regarding clients and staff.
Other Requirements
Essential
- Willing to carry out all duties and responsibilities of the post in accordance with Equal Opportunities and Equality and Diversity policies and principles
- There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Person Specification
Education and Training
Essential
- RSA Level 3 word processing, or equivalent demonstrable experience
Desirable
- Willingness to attend training sessions and attain further qualifications as required.
Experience
Essential
- Be able to demonstrate their Admin/Secretarial experience
- Have experience of working on own initiative
Desirable
- Demonstrate desire to work across Network services
Knowledge
Essential
- Be able to demonstrate knowledge of software packages required for role.
Communication
Essential
- Be able to demonstrate a level of English Language proficiency consistent with the needs of the post.
- Have good communication skills when liaising with clients, colleagues, visitors when on the phone and face to face
Organisation
Essential
- oBe able to arrange appointments, meetings.
Self Reliance
Essential
- Be able to work without constant supervision and on own initiative whilst carrying out routine duties
- Have an awareness of confidentiality issues regarding clients and staff.
Other Requirements
Essential
- Willing to carry out all duties and responsibilities of the post in accordance with Equal Opportunities and Equality and Diversity policies and principles
- There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
