Operational Manager

Greater Manchester Mental Health NHSFT

Information:

This job is now closed

Job summary

An exciting opportunity has arisen a professionally qualified, enthusiastic, creative and confident operational managers to join Central Manchester CMHT and EI services.

A key part of your role is the senior operational support you will provide to the teams in their day to day function. This will be through direct communication and the delivery of quality improvement projects.

The successful candidate will work proactively and collaboratively at a senior level with a range of internal and external stakeholders. This includes the development of our existing integration with neighbourhood services and partners and support of the wider community services transformation programme.

You will be supported in your own development through a robust induction process and access to range of experiences that will support your own personal developments.

Main duties of the job

You will be responsible for providing accessible senior operational oversight and direct input into the day to day operational delivery of CMHT and EI services in the Central Manchester locality

You will provide line management supervision, applying knowledge of relevant Trust policies and procedures.

You will oversee clinical governance processes, including the investigation of and learning from incidents as well as overseeing the timely response to complaints and concerns.

You will be responsible for monitoring and reporting on key performance indicators and leading on developing service improvements in response to variation.

You will ensureservice compliance in relation to statutory obligations and supporting staff development in relation to training needs identified through the appraisal process.

You will communicate and work in collaboration with divisional Senior Leadership team, LCO, Local Authority, and VCSE.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Date posted

23 June 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£45,753 to £51,668 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-4272898

Job locations

Rawnsley Building

Manchester Royal Infirmary

Manchester

M13 9WL


Job description

Job responsibilities

Please refer to the attached Job Description.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, wed love to hear from you.

Please contact Denise Gleave, Recruitment & Retention Advisor 0161 358 1448 or email denise.gleave@gmmh.nhs.uk

Job description

Job responsibilities

Please refer to the attached Job Description.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, wed love to hear from you.

Please contact Denise Gleave, Recruitment & Retention Advisor 0161 358 1448 or email denise.gleave@gmmh.nhs.uk

Person Specification

Qualifications

Essential

  • Professional qualification

Desirable

  • CPD Post registration
  • Leadership qualification

Experience

Essential

  • RCA and complaint investigation
  • Delivering line management supervision
  • Application of HR policies and procedures
  • Budget management
  • Leading an MDT
  • Clinical experience in community setting

Desirable

  • Leading services through change

Knowledge

Essential

  • Knowledge of policy documents supporting the development of CMHT and EI
  • Evidence base underpinning EI is understood
  • Data collection, appraisal and evaluation
  • Report writing and presentation

Desirable

  • QI approaches
Person Specification

Qualifications

Essential

  • Professional qualification

Desirable

  • CPD Post registration
  • Leadership qualification

Experience

Essential

  • RCA and complaint investigation
  • Delivering line management supervision
  • Application of HR policies and procedures
  • Budget management
  • Leading an MDT
  • Clinical experience in community setting

Desirable

  • Leading services through change

Knowledge

Essential

  • Knowledge of policy documents supporting the development of CMHT and EI
  • Evidence base underpinning EI is understood
  • Data collection, appraisal and evaluation
  • Report writing and presentation

Desirable

  • QI approaches

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Rawnsley Building

Manchester Royal Infirmary

Manchester

M13 9WL


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Rawnsley Building

Manchester Royal Infirmary

Manchester

M13 9WL


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Service Manager

Astrid Rawinson

Astrid.Rawlinson@gmmh.nhs.uk

01612700630

Date posted

23 June 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£45,753 to £51,668 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-4272898

Job locations

Rawnsley Building

Manchester Royal Infirmary

Manchester

M13 9WL


Supporting documents

Privacy notice

Greater Manchester Mental Health NHSFT's privacy notice (opens in a new tab)