Clinical Research Delivery Manager (R&I)

Greater Manchester Mental Health NHSFT

Information:

This job is now closed

Job summary

The Trust is host to National Institute of Health & Care Research (NIHR) grant income of over £5million per year which forms part of an overall research portfolio of approximately 100 active research studies including multiple clinical trials (psychological interventions, clinical trials of investigational medicinal products and clinical investigations of medical devices).

We are proposing a 12-month secondment/ acting up opportunity for a registered mental health professional to pilot a new Clinical Research Delivery Manager role. We are looking for a mental health professional with experience of clinical service management and a demonstrable interest in research.

The person will be enthusiastic about building research engagement and capacity across Care Groups and will support the R&I Leadership team in extending the research opportunities offered to GMMH service users, carers and staff with support from an already established research delivery team (including Research Nurses, Clinical Studies Officers and Assistant Clinical Research Practitioners). The successful candidate will need to demonstrate a commitment to meaningful service user involvement in research.

Main duties of the job

  • The post has responsibility for developing and maintaining high quality clinical leadership and operational performance with regard to the delivery of clinical research across the Trust
  • Responsible for increasing and maintaining access to research opportunities for staff and service users across all Care Groups, proactively seeking research opportunities aligned with clinical service priorities
  • Providing assurances to R&I Committee that arrangements are in place to meet external funder requirements to ensure continued provision of funding
  • Strengthening links between R&I and Care Groups creating a greater understanding of research opportunities and benefits
  • Line management and clinical supervision of Research Delivery staff including ensuring adherence to clinical competency and governance frameworks
  • Creating opportunities for staff within Care Groups to conduct research
  • Establishing links with external organisations specifically the Greater Manchester Clinical Research Network to support research delivery
  • Overseeing allocation of the research delivery workforce for maximum benefit to the Trust and the communities served based on complex analysis of all factors contributing to research performance
  • Promote a culture of quality performance at all times.

About us

We have 1.0wte Band 8a post available for 12 months in the first instance (flexible hours considered). It is essential that all applicants obtain support from their line management team if they would like to request a secondment. See below for further details of the role.

Date posted

16 September 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£48,526 to £54,619 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

437-4476756

Job locations

Rawnsley Building,

Hathersage Road

Manchester

M13 9WL


Job description

Job responsibilities

Leadership Lead and manage clinical and operational activities in relation to the delivery of the whole Trust portfolio of research. Act as deputy for the Head of the R&I Office in relation to research delivery activity and performance metrics; maintaining an overview of performance against external targets set by the funder and a national perspective on research delivery issues ensuring the smooth operation of the department. Provide expert advice to research delivery staff and the wider R&I community in terms of research delivery in clinical services ensuring optimal patient care Oversee allocation of resources to support research delivery across clinical services taking into account the requirements for delivery of clinical research to time and target and the importance of offering research to our GMMH communities in an equitable way. Display high level communication and relationship skills, being able to negotiate with senior and junior team members and motivate, reassure and lead teams in a positive way and manner and at all times. Be responsible for recruitment and retention of staff within designated area of responsibility Develop, implement and oversee research delivery procedures to ensure the smooth running of the team.Clinical and Risk Management Monitor incidents relating to research delivery, leading investigations where appropriate, monitoring themes and lessons learned, sharing learning across the service. Identify and implement an appropriate clinical competency framework for all clinical research delivery staff and other service user facing staff within R&I. Undertake all mandatory training and ensure that the R&I clinical workforce is up to date with mandatory training. Ensure the environment is suitable for patient care and research processes, recognising the importance of privacy, dignity and diversity. Demonstrate professional development and an in-depth knowledge of current clinical and research practice and encourage and ensure the development of others. Oversee the provision of specialised advice and information to service users and their carers/families with regard to participation in clinical research. Oversee the safe and accurate collection of clinical research data as required by the protocol through clinical supervision of the research team.

Research Quality & Governance To ensure the clinical research delivery workforce contributes to the efficient set up of all research studies taking place in the Trust including liaising with sponsors, clinical services and the R&I Office. To ensure that both all studies have necessary permissions (eg HRA approval, Clinical Trial Authorisation) and contracts (eg. with participating sites, sponsor, support services) in place before site initiation. This will include oversight of R-Peak (the local portfolio management system) tasks, to ensure they are fit for purpose and completed appropriately. To work and communicate effectively with internal departments and sub-contractors such as the pharmacy services, imaging providers, laboratories and the NIHR Manchester Clinical Research Facilities (CRF) to ensure study set-up processes are in place and good working relationships maintained. To ensure medical device documentation and site arrangements are compliant when provided by third parties for use in research studies and to ensure R&I staff using devices are appropriately trained. To work with Greater Manchester Clinical Research Network to provide timely information with regard to initiation of NIHR portfolio studies and highlight problematic issues. To work with R&I Finance team and research delivery staff to ensure that all studies which receive activity based funding are on target and that invoicing is initiated in a timely way. To contribute to the development and review of R&I Standard Operating Procedures as both a lead and in an advisory capacity. Involvement in research governance structures within the Trust; attendance and contribution to the R&I Committee and appropriate sub-committees.

Financial Management Responsible for ensuring there is a process for recovering research costs for all projects with activity based funding. To identify and participate in any cost improvement measures required. To act as budget holder for multiple R&I accounts including commercial research funding, excess treatment costs and projects with activity-based funding.

Human Resource Management Oversee and provide effective leadership of the research delivery function including both line management and clinical supervision. Provide line management for research delivery posts leading effective recruitment, undertaking performance review and objective setting ensuring training needs are linked to service requirements. Oversee recruitment process for all new starters within the R&I department including ensuring funding, space, equipment and appropriate line management is in place and full R&I induction is completed. Oversee the trial therapist provision for the Trust.Education, Training & Development Keep abreast of new policies, legislation and guidance relating to research funding and governance and other related governance and risk management issues developed by the Trust, NHS, HRA and MHRA. Collaborate with the wider R&I team to produce the Trust R&I Training programme maintaining and developing a programme that reflects the needs of R&I staff and researchers. Deliver relevant Trustwide training relating to R&I including contributions to relevant Recovery Academy courses and Trustwide training on the GMMH Learning Hub. Ensure access to relevant clinical competency training for all service user facing staff in R&I.Information Establish and maintain tools to monitor research delivery performance across Care Groups sharing information with senior leadership teams. Utilise multiple sources of clinical trial performance data to inform appropriate allocation of resource to clinical services. To oversee the R&I data flows and information assets for research delivery functions map in order to ensure adherence to the Data Security and Protection toolkit.Communication Engage actively with Care Groups, the R&I team, research collaborators, support departments and external organisations to ensure awareness of research opportunities is optimised. Ensure all stakeholders are informed of changes (national, regional or local) in processes, regulation and guidance, communicating implementation of new Trust ways of working effectively across all clinical services. Provide Care Groups with the necessary information on clinical research opportunities in the Trust. This may include attending multidisciplinary meetings, developing website content and producing and maintaining other information materials. Answer queries relating to legislation and the conduct of research from clinical staff promptly and efficiently. Acknowledging all communication from clinical services and ensuring an efficient flow of information. Ensure there is good internal communication with all members of R&I infrastructure staff on changes, performance and issues.

Other As a senior member of R&I, be part of the R&I Operational Management Team and be involved in the development of R&I in terms of its work programmes and progress. Contribute to the running of R&I with respect to its activities in supporting clinical services, researchers and ensuring research governance compliance. To conduct any other duties as required by the Head of the R&I Office or the Associate Directors of R&I that are commensurate with the grade of the post. The post holder will be required to adapt to and undertake different or new duties in line with professional and service developments.

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Job description

Job responsibilities

Leadership Lead and manage clinical and operational activities in relation to the delivery of the whole Trust portfolio of research. Act as deputy for the Head of the R&I Office in relation to research delivery activity and performance metrics; maintaining an overview of performance against external targets set by the funder and a national perspective on research delivery issues ensuring the smooth operation of the department. Provide expert advice to research delivery staff and the wider R&I community in terms of research delivery in clinical services ensuring optimal patient care Oversee allocation of resources to support research delivery across clinical services taking into account the requirements for delivery of clinical research to time and target and the importance of offering research to our GMMH communities in an equitable way. Display high level communication and relationship skills, being able to negotiate with senior and junior team members and motivate, reassure and lead teams in a positive way and manner and at all times. Be responsible for recruitment and retention of staff within designated area of responsibility Develop, implement and oversee research delivery procedures to ensure the smooth running of the team.Clinical and Risk Management Monitor incidents relating to research delivery, leading investigations where appropriate, monitoring themes and lessons learned, sharing learning across the service. Identify and implement an appropriate clinical competency framework for all clinical research delivery staff and other service user facing staff within R&I. Undertake all mandatory training and ensure that the R&I clinical workforce is up to date with mandatory training. Ensure the environment is suitable for patient care and research processes, recognising the importance of privacy, dignity and diversity. Demonstrate professional development and an in-depth knowledge of current clinical and research practice and encourage and ensure the development of others. Oversee the provision of specialised advice and information to service users and their carers/families with regard to participation in clinical research. Oversee the safe and accurate collection of clinical research data as required by the protocol through clinical supervision of the research team.

Research Quality & Governance To ensure the clinical research delivery workforce contributes to the efficient set up of all research studies taking place in the Trust including liaising with sponsors, clinical services and the R&I Office. To ensure that both all studies have necessary permissions (eg HRA approval, Clinical Trial Authorisation) and contracts (eg. with participating sites, sponsor, support services) in place before site initiation. This will include oversight of R-Peak (the local portfolio management system) tasks, to ensure they are fit for purpose and completed appropriately. To work and communicate effectively with internal departments and sub-contractors such as the pharmacy services, imaging providers, laboratories and the NIHR Manchester Clinical Research Facilities (CRF) to ensure study set-up processes are in place and good working relationships maintained. To ensure medical device documentation and site arrangements are compliant when provided by third parties for use in research studies and to ensure R&I staff using devices are appropriately trained. To work with Greater Manchester Clinical Research Network to provide timely information with regard to initiation of NIHR portfolio studies and highlight problematic issues. To work with R&I Finance team and research delivery staff to ensure that all studies which receive activity based funding are on target and that invoicing is initiated in a timely way. To contribute to the development and review of R&I Standard Operating Procedures as both a lead and in an advisory capacity. Involvement in research governance structures within the Trust; attendance and contribution to the R&I Committee and appropriate sub-committees.

Financial Management Responsible for ensuring there is a process for recovering research costs for all projects with activity based funding. To identify and participate in any cost improvement measures required. To act as budget holder for multiple R&I accounts including commercial research funding, excess treatment costs and projects with activity-based funding.

Human Resource Management Oversee and provide effective leadership of the research delivery function including both line management and clinical supervision. Provide line management for research delivery posts leading effective recruitment, undertaking performance review and objective setting ensuring training needs are linked to service requirements. Oversee recruitment process for all new starters within the R&I department including ensuring funding, space, equipment and appropriate line management is in place and full R&I induction is completed. Oversee the trial therapist provision for the Trust.Education, Training & Development Keep abreast of new policies, legislation and guidance relating to research funding and governance and other related governance and risk management issues developed by the Trust, NHS, HRA and MHRA. Collaborate with the wider R&I team to produce the Trust R&I Training programme maintaining and developing a programme that reflects the needs of R&I staff and researchers. Deliver relevant Trustwide training relating to R&I including contributions to relevant Recovery Academy courses and Trustwide training on the GMMH Learning Hub. Ensure access to relevant clinical competency training for all service user facing staff in R&I.Information Establish and maintain tools to monitor research delivery performance across Care Groups sharing information with senior leadership teams. Utilise multiple sources of clinical trial performance data to inform appropriate allocation of resource to clinical services. To oversee the R&I data flows and information assets for research delivery functions map in order to ensure adherence to the Data Security and Protection toolkit.Communication Engage actively with Care Groups, the R&I team, research collaborators, support departments and external organisations to ensure awareness of research opportunities is optimised. Ensure all stakeholders are informed of changes (national, regional or local) in processes, regulation and guidance, communicating implementation of new Trust ways of working effectively across all clinical services. Provide Care Groups with the necessary information on clinical research opportunities in the Trust. This may include attending multidisciplinary meetings, developing website content and producing and maintaining other information materials. Answer queries relating to legislation and the conduct of research from clinical staff promptly and efficiently. Acknowledging all communication from clinical services and ensuring an efficient flow of information. Ensure there is good internal communication with all members of R&I infrastructure staff on changes, performance and issues.

Other As a senior member of R&I, be part of the R&I Operational Management Team and be involved in the development of R&I in terms of its work programmes and progress. Contribute to the running of R&I with respect to its activities in supporting clinical services, researchers and ensuring research governance compliance. To conduct any other duties as required by the Head of the R&I Office or the Associate Directors of R&I that are commensurate with the grade of the post. The post holder will be required to adapt to and undertake different or new duties in line with professional and service developments.

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Person Specification

Knowledge

Essential

  • Knowledge and understanding of standards and legislation that govern research in the NHS.
  • Knowledge of the inspection and regulatory environment in which the Trust operates.

Desirable

  • Knowledge of NHS R&D Strategy and NHS research agenda

Experience

Essential

  • Extensive experience of working in a leadership and management role in a Mental Health setting.
  • Experience of leading on, implementing and monitoring a service development/change initiative.
  • Experience of managing staff performance and disciplinary issues efficiently.
  • Awareness of Key Performance indicators to support the achievement of local and national targets.
  • Project management experience and familiarity in dealing with complex situations requiring analysis and interpretation.

Desirable

  • Experience of delivering training and working in an advisory capacity.
  • Experience of setting up new systems and procedures and implementation of these

Education/Qualifications

Essential

  • Registered mental health professional (could include nursing, clinical psychology, occupational therapy, social work)
  • Educated to post-graduate (Masters) degree level or equivalent specialised professional knowledge
  • A leadership/management qualification (or equivalent experience)

Skills & Abilities

Essential

  • Excellent communication skills including the ability to negotiate and persuade others.
  • Ability to influence, negotiate with and motivate senior clinical professionals to achieve results.
  • Ability to write and present complex reports and to critically analyse and communicate ideas in complex situations.
  • Ability to listen to others and use critical questioning techniques, to identify core issues in a situation.

Desirable

  • Excellent organisation, administration, and project management skills.

Other Requirements

Essential

  • There is a frequent requirement to travel mainly between the R&I Offices in Central Manchester and Prestwich and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Person Specification

Knowledge

Essential

  • Knowledge and understanding of standards and legislation that govern research in the NHS.
  • Knowledge of the inspection and regulatory environment in which the Trust operates.

Desirable

  • Knowledge of NHS R&D Strategy and NHS research agenda

Experience

Essential

  • Extensive experience of working in a leadership and management role in a Mental Health setting.
  • Experience of leading on, implementing and monitoring a service development/change initiative.
  • Experience of managing staff performance and disciplinary issues efficiently.
  • Awareness of Key Performance indicators to support the achievement of local and national targets.
  • Project management experience and familiarity in dealing with complex situations requiring analysis and interpretation.

Desirable

  • Experience of delivering training and working in an advisory capacity.
  • Experience of setting up new systems and procedures and implementation of these

Education/Qualifications

Essential

  • Registered mental health professional (could include nursing, clinical psychology, occupational therapy, social work)
  • Educated to post-graduate (Masters) degree level or equivalent specialised professional knowledge
  • A leadership/management qualification (or equivalent experience)

Skills & Abilities

Essential

  • Excellent communication skills including the ability to negotiate and persuade others.
  • Ability to influence, negotiate with and motivate senior clinical professionals to achieve results.
  • Ability to write and present complex reports and to critically analyse and communicate ideas in complex situations.
  • Ability to listen to others and use critical questioning techniques, to identify core issues in a situation.

Desirable

  • Excellent organisation, administration, and project management skills.

Other Requirements

Essential

  • There is a frequent requirement to travel mainly between the R&I Offices in Central Manchester and Prestwich and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Rawnsley Building,

Hathersage Road

Manchester

M13 9WL


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Rawnsley Building,

Hathersage Road

Manchester

M13 9WL


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of R&I Office

Sarah Leo

sarah.leo@gmmh.nhs.uk

Date posted

16 September 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£48,526 to £54,619 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

437-4476756

Job locations

Rawnsley Building,

Hathersage Road

Manchester

M13 9WL


Supporting documents

Privacy notice

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