Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Team Administrator - West Perinatal Team

The closing date is 21 August 2025

Job summary

12 months fixed term maternity cover to support the West Perinatal Team.

As team administrator you will undertake a wide range of administrative and secretarial duties including but not limited to; receiving of all correspondence and ensuring action is taken appropriately, processing clinical letters, reports and other correspondence as required by the team, minute taking and covering calls that come into the office. You will be expected to liaise with multi-disciplinary team members and other health professionals, GP's, Social workers, care coordinator, Service users, and other appropriate agencies. It is essential that applicants are able to work on their own initiative, demonstrate effective organisational skills, have the ability to prioritise their workload and can process enquiries in a confidential and timely manner.

Main duties of the job

An exciting opportunity has arisen for a highly motivated and experienced administrator to provide a comprehensive secretarial and administrative service to the the West Perinatal Team. In addition to administrative experience, the successful applicant must have the ability to communicate in a helpful and empathic manner with women and their families who contact the service.

The perinatal service operates Monday-Friday; 9.00am-5.00pm. The team provides a specialist perinatal mental health service for women living in Birmingham. The team offer support to women experiencing moderate to severe mental illness during the perinatal period (through pregnancy and up to 24 months post natal).

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7363220

Job locations

Ashcroft

The Moorings

Birmingham

B18 5SD


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification

Training and Qualifications

Essential

  • NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards
  • RSA Typing II, plus relevant administration experience, or prepared to work towards
  • GCSE or equivalent in English

Desirable

  • NVQ Level 3 in Business Administration or equivalent

Knowledge and Experience

Essential

  • Substantive experience working in a health or equivalent environment
  • Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
  • Strong, proven administrative and oranisational skills
  • Working knowledge of Data Protection Act and Information Governance

Desirable

  • Experience of working with those with mental health/substance misuse problem
Person Specification

Training and Qualifications

Essential

  • NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards
  • RSA Typing II, plus relevant administration experience, or prepared to work towards
  • GCSE or equivalent in English

Desirable

  • NVQ Level 3 in Business Administration or equivalent

Knowledge and Experience

Essential

  • Substantive experience working in a health or equivalent environment
  • Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
  • Strong, proven administrative and oranisational skills
  • Working knowledge of Data Protection Act and Information Governance

Desirable

  • Experience of working with those with mental health/substance misuse problem

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Ashcroft

The Moorings

Birmingham

B18 5SD


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Ashcroft

The Moorings

Birmingham

B18 5SD


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Officer

Hayley Stokes

hayley.stokes@nhs.net

01213012180

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7363220

Job locations

Ashcroft

The Moorings

Birmingham

B18 5SD


Supporting documents

Privacy notice

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