Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Business Support Administrator - Trust HQ/ Hybrid

The closing date is 10 June 2025

Job summary

This is an exciting opportunity for a highly motivated and experienced administrator. The successful post holder will be responsible for providing high level administrative support to the Mental Health, Learning Disabilities and Autism Team, providing a comprehensive support service with a range of administrative and IT skills and knowledge of procedures, protocols and function. The post holder is expected to work flexibly to ensure that a high quality administrative and support service is maintained at all times. The post is for 2 days (15 hours), working Wednesday and Friday, however there may be a chance for some flexibility around this.

Main duties of the job

The post holder will be responsible for providing high level administrative support to the Learning Disability and Autism Team, providing a comprehensive support service with a range of administrative and IT skills and knowledge of procedures, protocols and function. This will range from organisation of meetings and preparation of minutes to raising purchase order numbers and updating spreadsheets.

The post holder will have responsibility for ensuring the Assuring transformation database is kept up to date and work with providers to ensure all information is available. Organise Care (Education) and Treatment reviews (C(E)TRs) and programme meetings; ensuring that data systems are kept up to date and accurate.

Working as part of a collective administrative function across the Learning Disability and Autism Team and will be expected when needed to provide cross cover across the team for sickness, annual leave and periods of peak workloads where additional support is required.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

436-7211570

Job locations

Trust Headquarters / Hybrid

Birmingham and Solihull

B13 8QY


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Essential

Essential

  • Significant administrative/ secretarial experience including initiating and maintaining office systems
  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and patient's, families and carers
  • Ability to produce well - presented material demonstrating a high level of accuracy
  • Ability to work without supervision, able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines in a fast paced department
  • Dealing with sensitive and confidential information
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Office 365

Desirable

  • Previous experience in similar role in the health sector
  • Demonstratable experience in dealing with the public
Person Specification

Essential

Essential

  • Significant administrative/ secretarial experience including initiating and maintaining office systems
  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and patient's, families and carers
  • Ability to produce well - presented material demonstrating a high level of accuracy
  • Ability to work without supervision, able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines in a fast paced department
  • Dealing with sensitive and confidential information
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Office 365

Desirable

  • Previous experience in similar role in the health sector
  • Demonstratable experience in dealing with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Trust Headquarters / Hybrid

Birmingham and Solihull

B13 8QY


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Trust Headquarters / Hybrid

Birmingham and Solihull

B13 8QY


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business support Officer

Katie Sherrington

katie.sherrington@nhs.net

07985882551

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

436-7211570

Job locations

Trust Headquarters / Hybrid

Birmingham and Solihull

B13 8QY


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)