Band 4 Team Administrator - Phoenix House Day Centre

Job summary

An exciting job opportunity has arisen to recruit a Team Administrator to join our newly commissioned Enhanced RECONNECT Service.

Are you an experienced administrator looking for a new challenge? Are you interested in contributing to the development of healthcare services for vulnerable people? If so, this could be the job for you!

Enhanced RECONNECT (ER) is an exciting NHS England initiative being piloted at four sites across the UK. The service will support individuals with convictions who have been identified as high risk of harm to the public and have complex health needs which may impact on their risk of reoffending. Convictions may include violent and sexual offences, terrorist act offences (Terrorism Act, 2000) and individuals at risk of committing terrorist acts. ER will take a partnership approach to ensure that individuals leaving prison have their needs met, in sustainable ways, to reduce their risk of reoffending, through providing coordinated intervention, support, and risk management across multiple agencies, including health, criminal justice, local authority, substance misuse services, employment services and voluntary sector organisations.

Main duties of the job

The aim of the ER service will be to support individuals to better understand and manage their risks, build upon their strengths, learn new skills, and identify and break down barriers to access existing community-based services. This exciting role offers the suitable candidate an interesting and varied role providing administrative support to the multidisciplinary team. Working as the sole administrator within the team, you will need excellent organisational, communication and IT skills. You will need to meet deadlines, collate data and maintain standards relating to administrative processes. The ability to work under pressure will be essential and you must have the ability to manage your time effectively to meet the needs of the service. The service will cover Birmingham and Solihull as part of the Secure Care and Offender Health division (BSMHFT), and some travel will be required.

A thorough working knowledge of Microsoft Office packages and experience of working in a busy office environment is essential. You will also be expected to cover reception duties when required and therefore, some experience of working in a compassionate and inclusive way with service users with complex and challenging presentations may be beneficial.

The successful applicant with have an NVQ Level III in Business Admin or equivalent plus relevant experience of working in an administrative role.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.