Band 7 Quality Improvement Lead - Uffculme Centre

Job description

Job responsibilities

Through team working and engaging stakeholders, the post holder will support staff to diagnose areas for quality improvement within their services. They will need to be able to present highly complex information to key stakeholders and frontline staff, assist in planning the improvement design and support the implementation of solutions and lead on specific projects.

They will need to negotiate with staff and stakeholders at all levels, using a highly persuasive and motivational approach, showing empathy for different positions, offering reassurance and assurance as appropriate and overcoming barriers to understanding. The post holder will support staff to evaluate any changes made and to ensure improvement is sustainable and, wherever possible, adopted and spread locally.

They will lead and deliver on specific continuous improvement projects as identified by the Trust and provide expert subject matter advice in quality improvement approaches, methodologies, measurement, and evaluation.

Work with colleagues to develop continuous improvement skills and capability across the organisation utilising the science of improvement methodologies.

Act as a central point of expert support, guidance, and advice within the Trust on quality improvement and effectiveness ensuring that communication styles, methods and timings are appropriate to the audience. This includes the use of digital channels, presentational skills, written skills and verbal skills.

Communicate analytical and statistical results to a wide range of internal and external staff, guiding them on a certain course of action to enable a structured and evidence-based approach to quality improvement

Develop and deliver formal, complex presentations to large groups.

Establish excellent relationships with a range of internal and external stakeholders and partners to support delivery of high-quality outcomes. Participate in national quality improvement forums and bring learning back into the Trust.

Be visible to staff and regularly undertake quality improvement activities to engage colleagues at all levels to generate commitment to continuous improvement.

Lead by example, role modelling integrity, impartiality and the elimination of bias by promoting an inclusive working environment that supports the Trust values and objectives.

To work with service managers and programme leads to ensure that a continuous quality improvement approach is embedded into projects/activity and governance arrangements.

To advise and guide Quality Improvement sponsors and coaches in developing their activity in line with Trusts change cycle framework.

Work in partnership with service managers to secure clinical and public engagement for identified projects.

Produce and communicate project plans with the involvement of stakeholders, including patient and public where appropriate.

Prepare and present information reports and presentations to a variety of audiences, including patient groups, clinical staff, service managers and varying governance meetings to support the delivery of improvement initiatives. Audiences may range from small groups of one interest group to large and mixed groups at conferences or similar events.

• Deliver training to staff across the Trust in Quality Improvement.

Responsible for the continued development, implementation and maintenance of the continuous quality improvement framework

Responsible for contributing to the development and/or modification of policies arising from successful QI initiatives where scale up and spread is appropriate

Responsible for ensuring that quality improvement methodologies are utilised when testing out new proposed developments (as appropriate)

Responsible for contributing to the development of the Trusts Quality Improvement Strategy and the implementation of this strategy.

Responsible for ensuring that quality improvement approach aligns and supports PSIRF requirements for the Trust and Patient Safety.

Person Specification

QI Qualification

Essential

• recognised Quality Improvement Qualification
• degree level education

Desirable

• database proficient (Excell/word etc..)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Uffculme Centre, 52 Queensbridge Road,

Birmingham

B13 8QY

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)