Band 6 Support Services Manager

Job summary

Are you looking for your next exciting challenge? Are you interested in supporting and leading passionate administration teams across Birmingham Community Mental Health Services. Are you a value based leader and keen to work with our staff and service users? If that is the case, then we want to hear from you.

The successful candidate will lead a wide range of Community Services within the Integrated Community Care & Recovery Services (ICCR) Directorate and work closely with Clinical Service Managers and Team Manager to ensure that the administrative functions within the services are adequately supervised, developed and supported.

You will need to have proven experience in leadership; someone who can lead a group of passionate administration teams, demonstrating innovative and dynamic ways of working. We are looking for a highly skilled, credible, values based leader, who has excellent communication and engagement skills, with a track record of working across systems and at all levels of seniority. You will need to have a good knowledge of clinical systems and the ability to analyse data that will support ICCR teams in caseload management and adherence to key performance indicators

For more information please contact Emma Allsop 07985 883601

Main duties of the job

The post holder will manage two admin leads and their administration teams across West and South Birmingham Community Services and will be responsible for ensuring that a high quality support service is provided to the Clinical Service and Team Mangers.

They will be responsible for the operational and administration management, providing initial prioritisation of incoming work whilst resolving day-to-day problems independently.

They will make informed decisions within their area of responsibility, ensuring that agreed standards and targets are met in accordance with service, Trust and national standards, policies and procedures.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.