Job summary
This is an exciting opportunity to join the Diagnostic Collaborative Portfolio as the Business Support Manager. The Diagnostic Collaborative team work across the Provider Collaborative with the 4 acute provider organisations to deliver transformation and improvement programmes for Imaging, Endoscopy, Physiological Sciences and Community Diagnostics.
You will work within a small core team who work with a wide range of stakeholders such as clinical and non-clinical acute provider colleagues, ICB colleagues and the NHS England regional diagnostics team
The successful candidate will need to be motivated, hard-working and have a can-do attitude. You will display excellent organisational and communication skills, and demonstrate strong leadership qualities to be able to effectively support the team.
Main duties of the job
The role will be directly reporting to the Diagnostics Collaborative Portfolio Director and support a wide range of business and admin functions such as preparation and provision of papers, small projects, and collation of assurance return to NHSE.
The role will be expected to support the line management functions with efficient use of Healthroster and/or ESR to record staffing work patterns, sickness absence and annual leave and training and development.
You will provide support to the efficient use of invoice and ordering systems, ensuring excellent record keeping. You will support the provision of newsletters/ business cases and provide support for document management systems for the wider portfolio.
About us
All of our work is underpinned by our five key values at ELHT:
- Put patients first
- Respect the individual
- Act with integrity
- Serve the community
- Promote positive change
If you are looking for a new and exciting challenge, and an opportunity to work in a system role the this could be a great role for you!
We are committed to the effective recruitment, retention, and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.
Job description
Job responsibilities
JOB SUMMARY
- To manage all administrative functions within the programme management team, ensuring that all tasks are completed in a timely and efficient manner.
- Support the Programme Leads, by developing and assisting with the implementation of both long- and short-term business plans to meet local, regional and national agendas
- The role will require the development of and monitoring of project plans against milestones using project management software
For further details of the requirements of the role please refer to the full job description and person specification
Job description
Job responsibilities
JOB SUMMARY
- To manage all administrative functions within the programme management team, ensuring that all tasks are completed in a timely and efficient manner.
- Support the Programme Leads, by developing and assisting with the implementation of both long- and short-term business plans to meet local, regional and national agendas
- The role will require the development of and monitoring of project plans against milestones using project management software
For further details of the requirements of the role please refer to the full job description and person specification
Person Specification
Qualifications
Essential
- Educated to Degree Level or equivalent experience
Desirable
- Managerial Qulaification
- Project Management Qualification or other relevant professional qualification
other
Essential
- Access to a transport for work purposes
Experience
Essential
- Operational /Project management experience gained through practical experience
- Experience of successfully managing change projects
- Knowledge and experience of project management
- Demonstrable experience of working within a programme of change
- Practical experience of organising and managing events and producing communications literature and board papers for senior managers
- Practical experience of chairing project meetings/subgroups
Desirable
- Experience of supporting data, performance and activity management functions.
- Experience of managing staff and of supporting professional development and performance management
- Budgetary experience as authorised signatory for staff travel and minor expenses
Knowledge and Skills
Essential
- Able to present relevant written and verbal information in a concise format
- Able to use ESR and E Roster systems
- Able to use staff expenses authorisation system
- Able to communicate with all levels of staff within the organisation
- Able to build effective relationships with all stakeholders
- Analytical skills - able to, interpret and communicate data
- Able to work flexibly, readjusting plans to enable prioritisation of work within set deadlines
- Able to develop and implement policies and protocols for own areas of responsibility
- Advanced IT skills to support the production of information
- Able to persuade and influence - lead by example
Desirable
- Able to use Purchase Invoice Management system
Personal Attributes
Essential
- Ability to work as part of a team and communicate well - verbally and written
- Ability to adapt to change, show initiative and take responisibility
- Puts the patient at the heart of everything they do
- Excellent communication and listening skills.
- Motivated and enthusiastic
- Friendly and approachable.
- Good written and verbal communication skills
- Able to manage confidential or sensitive issues in a professional manner
Person Specification
Qualifications
Essential
- Educated to Degree Level or equivalent experience
Desirable
- Managerial Qulaification
- Project Management Qualification or other relevant professional qualification
other
Essential
- Access to a transport for work purposes
Experience
Essential
- Operational /Project management experience gained through practical experience
- Experience of successfully managing change projects
- Knowledge and experience of project management
- Demonstrable experience of working within a programme of change
- Practical experience of organising and managing events and producing communications literature and board papers for senior managers
- Practical experience of chairing project meetings/subgroups
Desirable
- Experience of supporting data, performance and activity management functions.
- Experience of managing staff and of supporting professional development and performance management
- Budgetary experience as authorised signatory for staff travel and minor expenses
Knowledge and Skills
Essential
- Able to present relevant written and verbal information in a concise format
- Able to use ESR and E Roster systems
- Able to use staff expenses authorisation system
- Able to communicate with all levels of staff within the organisation
- Able to build effective relationships with all stakeholders
- Analytical skills - able to, interpret and communicate data
- Able to work flexibly, readjusting plans to enable prioritisation of work within set deadlines
- Able to develop and implement policies and protocols for own areas of responsibility
- Advanced IT skills to support the production of information
- Able to persuade and influence - lead by example
Desirable
- Able to use Purchase Invoice Management system
Personal Attributes
Essential
- Ability to work as part of a team and communicate well - verbally and written
- Ability to adapt to change, show initiative and take responisibility
- Puts the patient at the heart of everything they do
- Excellent communication and listening skills.
- Motivated and enthusiastic
- Friendly and approachable.
- Good written and verbal communication skills
- Able to manage confidential or sensitive issues in a professional manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
