Job summary
The Intermediate Care Allocation Team (ICAT) is an integrated team of health and social care professionals providing a single point of access for a range of community intermediate care services across Pennine Lancashire (East Lancs with Blackburn & Darwen) from both hospital and community settings. We are open 24 hours a day, 7 days a week.
We are a rapid response service that has grown over the years and now forms the basis for a care co-ordination hub for urgent 2-hour community responses across Pennine Lancashire. We also operate a virtual ward service to prevent readmissions to hospital and support complex discharges for Pennine Lancashire residents.
The post holder will work in partnership with the ICAT Manager and alongside the operational manager as a lead supervisor, undertaking the day to day operational role as the ICAT Rota Co-Ordinator ensuring adequate 24/7 cover.
Supporting administrative management of the service by leading by example and promoting a clear patient focussed and high performing culture.
Main duties of the job
Manage the day-to-day running of frontline services, co-ordinating the frontline to ensure appropriate care is delivered to patients referred into the service.
To be able to work on your own initiative, dealing with competing demands, demonstrating resilience, experiencing frequent interruptions and prioritising your own workload.
Support the ICAT Manager with projects and improvement work.
Contribute to governance processes, ensuring systems are established to support the maintenance of high standards of governance, e.g., performing appropriate audits and subsequent reporting of results.
Ensure that service objectives are clearly identified and communicated to all staff with regards to providing services in line with the ELHT objectives and statutory responsibilities.
Provide leadership by example to all staff within area of responsibility, always demonstrating a professional approach.
Be proficient with the E-Roster system; roster planning, shift authorisations and lock down of shifts for payroll. Demonstrate an understanding of budget constraints awareness and appropriate use of bank shifts.
Using negotiating and motivating skills to influence and inspire others involved in the provision of health care.
Manage designated staff to ensure that they work effectively & efficiently in accordance with their agreed Job Descriptions. This will involve delegating tasks to ensure that all work is carried out to a high standard, with a high degree of accuracy.
About us
The post holder will assist the ICAT Manager & ICAT Lead with the induction of new staff, training and providing education packages. The post holder will be expected to deliver training to all staff within the team and ensure that mandatory training has been completed.
The post holder will be a strong advocate for the service, with a keen interest in developing the service working across a plethora of systems and fostering partnerships responsible for a wide range of clerical services, undertaking management tasks, supervising the staff
Job description
Job responsibilities
The Intermediate Care Allocation Team (ICAT) is an integrated team of health and social care professionals providing a single point of access for a range of community intermediate care services across Pennine Lancashire (East Lancs with Blackburn & Darwen) from both hospital and community settings. We are open 24 hours a day, 7 days a week.
We are a rapid response service that has grown over the years and now forms the basis for a care co-ordination hub for urgent 2-hour community responses across Pennine Lancashire. We also operate a virtual ward service to prevent readmissions to hospital and support complex discharges for Pennine Lancashire residents.
The environment is fast paced and can be stressful but is also highly rewarding knowing that we are safely meeting patients needs at home rather than in hospital.
Job description
Job responsibilities
The Intermediate Care Allocation Team (ICAT) is an integrated team of health and social care professionals providing a single point of access for a range of community intermediate care services across Pennine Lancashire (East Lancs with Blackburn & Darwen) from both hospital and community settings. We are open 24 hours a day, 7 days a week.
We are a rapid response service that has grown over the years and now forms the basis for a care co-ordination hub for urgent 2-hour community responses across Pennine Lancashire. We also operate a virtual ward service to prevent readmissions to hospital and support complex discharges for Pennine Lancashire residents.
The environment is fast paced and can be stressful but is also highly rewarding knowing that we are safely meeting patients needs at home rather than in hospital.
Person Specification
Knowledge, skills & qualifications
Essential
- Educated to Degree level or can demonstrate equivalent appropriate experience
- ECDL or equivalent experience of working with Microsoft Office applications
- Experience of working within a team to influence change and innovation
- Proven ability of demand & capacity
- Knowledge and understanding of issues affecting Clinical Assessment Services
- High level of organisation skills and the ability to manage the allocation of workload across individuals
- Ability to plan, set objectives, priorities and review performance
- Experience of working at an operational level
- Proven skills in managing a staff team
- Experience of frontline delivery of NHS Services to patients
- Knowledge and understanding of clinical governance
Desirable
- Evidence of being a strong advocate for services
- Examples of partnership working
Person Specification
Knowledge, skills & qualifications
Essential
- Educated to Degree level or can demonstrate equivalent appropriate experience
- ECDL or equivalent experience of working with Microsoft Office applications
- Experience of working within a team to influence change and innovation
- Proven ability of demand & capacity
- Knowledge and understanding of issues affecting Clinical Assessment Services
- High level of organisation skills and the ability to manage the allocation of workload across individuals
- Ability to plan, set objectives, priorities and review performance
- Experience of working at an operational level
- Proven skills in managing a staff team
- Experience of frontline delivery of NHS Services to patients
- Knowledge and understanding of clinical governance
Desirable
- Evidence of being a strong advocate for services
- Examples of partnership working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
