Job summary
An exciting opportunity has arisen for a self-motivated and highly effective business support administrator to join the Therapies and Business & Improvement Hub.This is a 6 months fixed term contract. Secondment also considered. This role entails Agile/flexible working.
The successful candidate will have excellent communication and organisation skills, being proficient in all aspects of Microsoft Office. Innovative and adaptable with a desire to ensure robust and efficient business support systems.
We offer a structured training programme with opportunity to gain additional skills and knowledge (including, Project Management, Sharepoint), dedicated supervision, a comprehensive appraisal system and personal development review. We encourage all staff to contribute to continuous service improvement and you will have opportunities to receive training in the Trust's improvement practice alongside contributing to relevant improvement projects.
The Therapies Directorate manages a broad range of therapy services across acute and community locations in East Lancashire. We have a strong reputation of providing clinical excellent services with a commitment to continuously improve the patient experience. We are committed to the career development of all staff including administrative colleagues, including a competency-based assessment framework and associated training plan. If you are interested in joining our please and would like to discuss further please get in touch.
Main duties of the job
The post holder will work closely with the Clinical Educator actively managing the associated administrative requests including planning, developing and reporting around Clinical Education delivered to Physiotherapies/Occupational Therapist registered staff.
The post holder will work closely with the Business Support Administrator assisting with the delivery of all administrative processes required for the effective and efficient delivery of procedures in line with Directorate standard operating procedures.
The post holder will be able to work on their own initiative, prioritise workload and meet deadlines, collate data and maintain standards relating to administrative processes. They will be required to work as an effective member of the team. Main focus of the work will be of the clerical and administrative team.
About us
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
Job description
Job responsibilities
- Creating documents using Word, PowerPoint, Excel etc.
- Collating information.
- Respond to requests in a timely manner.
- Organise and plan own workload to ensure deadlines are met.
- Produce accurate documentation.
- Assist with administration relating to recruitment and selection.
- Update and maintain various systems e.g., SharePoint
- Maintain confidentiality.
- Maintain professionalism.
- Polite and professional at all times.
Job description
Job responsibilities
- Creating documents using Word, PowerPoint, Excel etc.
- Collating information.
- Respond to requests in a timely manner.
- Organise and plan own workload to ensure deadlines are met.
- Produce accurate documentation.
- Assist with administration relating to recruitment and selection.
- Update and maintain various systems e.g., SharePoint
- Maintain confidentiality.
- Maintain professionalism.
- Polite and professional at all times.
Person Specification
Qualifications
Essential
- GCSE Level 4 or equivalent in Maths and English Language.
- ECDL or equivalent.
Desirable
- NVQ Level 2 Business and Administration or equivalent.
Experience
Essential
- Experience in a similar role with a knowledge of administrative systems and processes
- A proven record of being able to work within set timeframes working to priorities and deadlines.
- Experience of working to standard processes, guidance, and policy
Desirable
- Previous experience of working in the NHS or similar organisation.
Knowledge and Skills
Essential
- Proficient in the use of Microsoft Office, including intermediate level Word, Excel and PowerPoint
- Excellent verbal and written communication skills
- Knowledge and understanding of confidentiality.
- Ability to work effectively as part of a team.
- Proven ability to work on own initiative without close supervision.
- Able to produce clear and accurate written and verbal documentation.
- Effective organisational skills
Personal Attributes
Essential
- Honest and acts with integrity.
- Flexible and adaptable to meet changing needs of the service, taking on board new ideas, skills, and knowledge.
- Ability to understand and comply with detailed procedures.
Other
Essential
- Able to travel across Trust sites as required.
- Ability to work flexibly to meet the needs of the organisation.
Person Specification
Qualifications
Essential
- GCSE Level 4 or equivalent in Maths and English Language.
- ECDL or equivalent.
Desirable
- NVQ Level 2 Business and Administration or equivalent.
Experience
Essential
- Experience in a similar role with a knowledge of administrative systems and processes
- A proven record of being able to work within set timeframes working to priorities and deadlines.
- Experience of working to standard processes, guidance, and policy
Desirable
- Previous experience of working in the NHS or similar organisation.
Knowledge and Skills
Essential
- Proficient in the use of Microsoft Office, including intermediate level Word, Excel and PowerPoint
- Excellent verbal and written communication skills
- Knowledge and understanding of confidentiality.
- Ability to work effectively as part of a team.
- Proven ability to work on own initiative without close supervision.
- Able to produce clear and accurate written and verbal documentation.
- Effective organisational skills
Personal Attributes
Essential
- Honest and acts with integrity.
- Flexible and adaptable to meet changing needs of the service, taking on board new ideas, skills, and knowledge.
- Ability to understand and comply with detailed procedures.
Other
Essential
- Able to travel across Trust sites as required.
- Ability to work flexibly to meet the needs of the organisation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Lancashire Hospitals NHS Trust
Address
Accrington Primary Health Care Centre/Agile
1 Paradise Street
Accrington/Agile
BB5 2EJ
Employer's website
http://jobs.elht.nhs.uk/ (Opens in a new tab)
