Job summary
The Improvement Hub has been established to take a leading role in working with the Clinical and Corporate Divisions to facilitate the delivery of the Trust's Improvement Priorities, contributing to the aims of the wider Pennine Lancashire Integrated Care Partnership.
The main purpose of this role is to provide senior leadership to both the Improvement Hub team as well as the organisation in the development, delivery and application of the Improvement Practice at ELHT (Improving Safe, Personal and Effective Care (SPE+)) and providing a significant contribution to the development of the annual improvement programme and playing a key role in the delivery of the 3 year improvement practice plan. The role will also continue to improve and drive the operational delivery of our dedication programmes of work, supporting an improvement measure and metric strategy as well as support the design and development of training programmes to support capacity and capability building of improvement skills across the organisation.
As part of the Pennine Lancashire Integrated Care Partnership (ICP) the postholder will work with a range of partners and patients to identify, lead and facilitate the co-production of improvements to deliver improved outcomes. The post holder will work together with the Associate Director of Improvement and Deputy Medical Director to ensure senior management support is provided across the Improvement Hub.
Main duties of the job
- Lead the planning and organisation of the Trust Improvement Programme.
- Oversee the operational delivery of the Improvement Programme and 3 year Improvement Practice Development Plan through overall management of the Improvement Hub team.
- Utilise Improvement Science and methodology within practice.
- Analyse, interpret and compare a range of highly complex sources of data or information.
- Utilise a range of research tools and methods to undertake and collate complex audit/anallysis relevant, and identify opportunity for future work.
- Utilise highly professional and specialist knowledge of the Improvement Practice (SPE+) combined with highly developed business management skills to ensure successful development and delivery, meeting agreed outcomes.
- Utilise high levels of interpersonal and communication skills including negotiation and diplomacy, to effectively overcome any resistance to change, creating opportunities to find acceptance and generation of positive outcomes.
- Develop positive relationships with the Executive Team, Clinical and Corporate Divisions and across the wider Pennine Lancashire ICP and Lancashire and South Cumbria ICS.
- Line management and support for the Improvement Hub team to develop their skills in relation to Improvement Science and working with teams.
About us
The Improvement Hub team have an excellent reputation delivering organisation and system wide improvements in healthcare. The team philosophy is built around delivery of capability within the organisation, supporting all individuals within the organisation to develop their knowledge and skills with Improvement Methodology. The team are continuously learning from engagement with improvement projects and continually put theory into practice to ensure that our method is evidence based, striving for continually delivered Safe, Personal and Effective Care.
Job description
Job responsibilities
The main purpose of this role is to provide senior leadership to both the Improvement Hub team as well as the organisation in the development, delivery and application of the Improvement Practice at ELHT (Improving Safe, Personal and Effective Care (SPE+)) and providing a significant contribution to the development of the annual improvement programme and playing a key role in the delivery of the 3 year improvement practice plan. The role will also continue to improve and drive the operational delivery of our dedication programmes of work, supporting an improvement measure and metric strategy as well as support the design and development of training programmes to support capacity and capability building of improvement skills across the organisation.
- Lead the planning and organisation of the Trust Improvement Programme and make significant contribution to its development. This will entail significant discussion and planning across the whole organisation and the wider Pennine Lancashire ICP and Lancashire and South Cumbria ICS.
- Oversee the operational delivery of the Improvement Programme and 3 year Improvement Practice Development Plan through overall management of the Improvement Hub team, ensuring they are appropriately deployed to facilitate delivery of agreed plans and objectives.
- Monitor overall progress of the Trust Improvement Programme and 3 Year Improvement Practice Development Plan, supporting improvement or adjustment to plans where required and reporting progress to relevant forums across the organisation and wider ICP and ICS.
- Utilise Improvement Science and methodology within practice.
- Analyse, interpret and compare a range of highly complex sources of data or information. This includes multiple internal and external sources, requiring high degree of analysis and interpretation and comparison to benchmarks regionally and nationally.
- Able to regularly use software to create statistics process control charts and other complex analysis.
- Utilise a range of research tools and methods to undertake and collate complex audit/anallysis relevant, and identify opportunity for future work.
- Utilise highly professional and specialist knowledge of the Improvement Practice (SPE+) combined with highly developed business management skills to ensure successful development and delivery, meeting agreed outcomes.
- Utilise high levels of interpersonal and communication skills including negotiation and diplomacy, to effectively overcome any resistance to change, creating opportunities to find acceptance and generation of positive outcomes.
- Develop positive relationships with the Executive Team, Clinical and Corporate Divisions and across the wider Pennine Lancashire ICP and Lancashire and South Cumbria ICS.
- Line management and support for the Improvement Hub team to develop their skills in relation to Improvement Science and working with teams.
Job description
Job responsibilities
The main purpose of this role is to provide senior leadership to both the Improvement Hub team as well as the organisation in the development, delivery and application of the Improvement Practice at ELHT (Improving Safe, Personal and Effective Care (SPE+)) and providing a significant contribution to the development of the annual improvement programme and playing a key role in the delivery of the 3 year improvement practice plan. The role will also continue to improve and drive the operational delivery of our dedication programmes of work, supporting an improvement measure and metric strategy as well as support the design and development of training programmes to support capacity and capability building of improvement skills across the organisation.
- Lead the planning and organisation of the Trust Improvement Programme and make significant contribution to its development. This will entail significant discussion and planning across the whole organisation and the wider Pennine Lancashire ICP and Lancashire and South Cumbria ICS.
- Oversee the operational delivery of the Improvement Programme and 3 year Improvement Practice Development Plan through overall management of the Improvement Hub team, ensuring they are appropriately deployed to facilitate delivery of agreed plans and objectives.
- Monitor overall progress of the Trust Improvement Programme and 3 Year Improvement Practice Development Plan, supporting improvement or adjustment to plans where required and reporting progress to relevant forums across the organisation and wider ICP and ICS.
- Utilise Improvement Science and methodology within practice.
- Analyse, interpret and compare a range of highly complex sources of data or information. This includes multiple internal and external sources, requiring high degree of analysis and interpretation and comparison to benchmarks regionally and nationally.
- Able to regularly use software to create statistics process control charts and other complex analysis.
- Utilise a range of research tools and methods to undertake and collate complex audit/anallysis relevant, and identify opportunity for future work.
- Utilise highly professional and specialist knowledge of the Improvement Practice (SPE+) combined with highly developed business management skills to ensure successful development and delivery, meeting agreed outcomes.
- Utilise high levels of interpersonal and communication skills including negotiation and diplomacy, to effectively overcome any resistance to change, creating opportunities to find acceptance and generation of positive outcomes.
- Develop positive relationships with the Executive Team, Clinical and Corporate Divisions and across the wider Pennine Lancashire ICP and Lancashire and South Cumbria ICS.
- Line management and support for the Improvement Hub team to develop their skills in relation to Improvement Science and working with teams.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Significant additional formal Improvement Practice/ methodology training/qualification (in-house or external courses) equivalent to Specialist Practice Coach or taught postgraduate course or a combination of long/short courses in improvement science combined with several years of structured study and evidence of continuing professional development in the field of improvement science.
- Management/leadership qualification
Experience
Essential
- Demonstrable experience of leading transformational change in a complex health and/or social care or other public sector organisation, with a track record of concrete achievement for local people and ability to learn, reflect and develop (> 5 years)
- Demonstrably constructive and positive experience of working in partnership with other organisations at a senior level, solving problems and achieving shared goals
- Demonstrable experience, testable by others, of ability to lead, inspire and maintain resilience including during times of significant and radical change
- Demonstrable experience of delivering complex change
Knowledge
Essential
- In-depth professional knowledge of Improvement methodology acquired over a significant period consolidated through experience of undertaking improvement in healthcare organisations.
- Evidence of in-depth business management skills e.g. financial management, performance management, information systems and staff management.
- Highly specialist knowledge of improvement methodologies, such as Model for Improvement and Lean
- Excellent knowledge of the health and social care sector in England including knowledge of policy, best practice as well as any specific professional knowledge
Personal Attributes
Essential
- A high degree of personal and professional integrity
- Strong personal and professional resilience
- Ability to inspire and motivate others
- Respect for everyone and demonstrable behaviour that is consistent with this respect
- A commitment to the highest standards in management practice
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Significant additional formal Improvement Practice/ methodology training/qualification (in-house or external courses) equivalent to Specialist Practice Coach or taught postgraduate course or a combination of long/short courses in improvement science combined with several years of structured study and evidence of continuing professional development in the field of improvement science.
- Management/leadership qualification
Experience
Essential
- Demonstrable experience of leading transformational change in a complex health and/or social care or other public sector organisation, with a track record of concrete achievement for local people and ability to learn, reflect and develop (> 5 years)
- Demonstrably constructive and positive experience of working in partnership with other organisations at a senior level, solving problems and achieving shared goals
- Demonstrable experience, testable by others, of ability to lead, inspire and maintain resilience including during times of significant and radical change
- Demonstrable experience of delivering complex change
Knowledge
Essential
- In-depth professional knowledge of Improvement methodology acquired over a significant period consolidated through experience of undertaking improvement in healthcare organisations.
- Evidence of in-depth business management skills e.g. financial management, performance management, information systems and staff management.
- Highly specialist knowledge of improvement methodologies, such as Model for Improvement and Lean
- Excellent knowledge of the health and social care sector in England including knowledge of policy, best practice as well as any specific professional knowledge
Personal Attributes
Essential
- A high degree of personal and professional integrity
- Strong personal and professional resilience
- Ability to inspire and motivate others
- Respect for everyone and demonstrable behaviour that is consistent with this respect
- A commitment to the highest standards in management practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Lancashire Hospitals NHS Trust
Address
Base is Royal Blackburn Hospital. Post covers all sites at East Lancashire NHS Trust
Blackburn
BB2 3HH
Employer's website
http://jobs.elht.nhs.uk/ (Opens in a new tab)
