Admin Support Assistant

Buckinghamshire Healthcare NHS Trust

This job is now closed

Job summary

The Trust currently have the following vacancy within the Children and Young Peoples Department

We are looking for an Admin Support Assistant for a fixed term contract of 12months supporting the Children's Services, Health Visiting admin team.

We provide a range of services to children and young people throughout Buckinghamshire, such as health visiting, school nursing, physiotherapy, occupational therapy, speech and language therapy and family nurse partnership.

Main duties of the job

Please refer to the Job Description for more information.

To provide administrative support such as sending out communications to patients.

Support the team with printing, laminating, and building resources.

To maintain clinical records by taking part in the discharge process of the children's services.

To communicate with the clients via text, email, letters and via telephone calls where required.

Provide reception cover where requested by management team.

To support the booking team where required.

To deal with concerns and complaints appropriately, escalating to your Line Manager where required.

Work closely with and maintain excellent communication channels with the clinical team.

About us

Listen to why colleagues think we are a great place to work! -BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Date posted

08 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

434-CR6746258

Job locations

Haleacre Unit, Amersham Hospital

Whielden Street, Amersham HP7 0JD

Amersham

HP7 0JD

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

Person Specification

EDUCATION, QUALIFICATIONS

Essential

Literate and Numerate
Computer Literate

EXPERIENCE

Essential

Relevant administration experience within an office environment.
Experience maintaining a database/booking system

Desirable

NHS experience

SKILLS, ABILITIES & KNOWLEDGE

Essential

Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers.
Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff
Able to work under pressure and deal with conflict situations to an amicable conclusion.
Flexible working attitude
Ensure punctuality and reliability of self to ensure good relationship within team environment
Experience of working as a member of a team

Person Specification

EDUCATION, QUALIFICATIONS

Essential

Literate and Numerate
Computer Literate

EXPERIENCE

Essential

Relevant administration experience within an office environment.
Experience maintaining a database/booking system

Desirable

NHS experience

SKILLS, ABILITIES & KNOWLEDGE

Essential

Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers.
Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff
Able to work under pressure and deal with conflict situations to an amicable conclusion.
Flexible working attitude
Ensure punctuality and reliability of self to ensure good relationship within team environment
Experience of working as a member of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.