Job summary
The remit of the Digital Transformation & Service team is to support the successful delivery of the Trust's transformational plans acting as the front door for Digital. Across the wider Digital portfolio, we are working to the following principles:
Putting users' needs first
Designing for simplicity
Working in an agile way
Communicating and engaging throughout
All members of the Digital team will strive towards "Applying the culture, processes, business models & technologies of the internet era to respond to people's raised expectations"
The IT Asset Manager is responsible for the daily and long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts. The individual will assist in forming procurement strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles.
Main duties of the job
- Formulates and implements processes, procedures and systems for tracking and analysing software, hardware, and equipment from requisition through to retirement/disposal.
- Account for the IT assets throughout the enterprise utilising tools to manage all assets within the organization and affiliated companies.
- Manage acquisition of assets from planning through deployment.
- Report to senior management ITAM/life cycles and resolve conflicts.
- Verify, enter, and adjust equipment IT asset management data in a variety of forms, schedules and reports.
- Track entire life-cycle management for each asset to maintain warranty information, refresh date, and end of life data information.
- Develop written plans, policies, and procedures to document processes to support the asset management lifecycle.
- Conduct annual inventory audit and develop process and procedures to ensure accuracy.
- Responsible for the wellbeing and development of a small team undertaking service management across the product line, working in a matrix environment with other managers/team leaders ensuring device availability, asset lifecycle KPIs performance and developing process maturity.
- Manages and maintains the service compliance of IT asset management systems and processes in line with audit requirements for this product line.
- Identifies, assesses and communicates and mitigates associated risks to asset management system compliance.
- Monitoring internal client's feedback and satisfaction ratings (Net Promoter Score)
About us
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
Education, Qualification & Training
Essential
- Bachelor's degree in computer science, information technology, engineering or business administration or ten years of equivalent experience.
- One or more security certifications such as Certified Information Security Professional (CISSP), Certified Information Security Systems Manager (CISM) or Certified in Healthcare Privacy and Security (CHPS) a plus Relevant IT Qualification (GCSE, BTEC, A-level)
Desirable
- ITIL Foundation certificate
Functional requirements
Desirable
- Able to work flexibly both in terms of hours, location, and role.
- Knowledge of Health and Safety Principles.
- Valid Driving Licence and use of car, willing to travel as requested
Asset & Configuration Management
Essential
- Previous experience of working on an IT Asset management, Specific experience evaluating, recommending and implementing infrastructure solutions
- Experience in scoping, planning and managing complex and concurrent technical activities supported by a strong understanding of IT project management; demonstrated ability to manage scope, timeline, and budget; PMP certification a plus.
Desirable
- Previous experience of working in the NHS with exposure to Healthcare Computers Systems.
Skills, Abilities and Knowledge
Essential
- Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies
- Experience leading the deployment of complex solutions involving multiple vendor technologies.
- Evidence of either team management skills or the ability to encourage, involve and motivate others through effective working relationships.
- Ability to undertake audits, improvement projects and planning.
Desirable
- Lead the collection of information and creation of recommendations for improvements
Functional requirements
Desirable
- Good interpersonal skills with the ability to work effectively with staff at all levels of the organisation and third party organisations.
- Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels.
BHT CARE Values
Essential
- Communicates openly, honestly, and professionally, and actively promotes team working and building strong working relationships
- Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow
- Treats all with compassion and kindness. Ensures everyone feels valued
- Consults others and listens to their views/opinions. Enables others to take the initiative.
Skills, abilities & Knowledge
Essential
- Value-based IT Asset Manager taking care of the team, customers and stakeholders while ensuring targets are met.
- Practical understanding of IT security issues and how they should be applied in an NHS organisation.
Desirable
- Knowledge of general HR process (mandatory training, recruitment, appraisal, sick leave).
- Lead investigative work into problems and opportunities in existing processes
- Absorb large amounts of conflicting information and use it to produce solutions Ability to document work accurately.
- Analyse current processes, and identify and implement opportunities to optimise them
- Capable of sustained high-quality effort over both short and long periods and the ability to cope with large workloads and working under pressure whilst remaining courteous and professional.
- Lead and develop a team of experts to deliver service improvements
Person Specification
Education, Qualification & Training
Essential
- Bachelor's degree in computer science, information technology, engineering or business administration or ten years of equivalent experience.
- One or more security certifications such as Certified Information Security Professional (CISSP), Certified Information Security Systems Manager (CISM) or Certified in Healthcare Privacy and Security (CHPS) a plus Relevant IT Qualification (GCSE, BTEC, A-level)
Desirable
- ITIL Foundation certificate
Functional requirements
Desirable
- Able to work flexibly both in terms of hours, location, and role.
- Knowledge of Health and Safety Principles.
- Valid Driving Licence and use of car, willing to travel as requested
Asset & Configuration Management
Essential
- Previous experience of working on an IT Asset management, Specific experience evaluating, recommending and implementing infrastructure solutions
- Experience in scoping, planning and managing complex and concurrent technical activities supported by a strong understanding of IT project management; demonstrated ability to manage scope, timeline, and budget; PMP certification a plus.
Desirable
- Previous experience of working in the NHS with exposure to Healthcare Computers Systems.
Skills, Abilities and Knowledge
Essential
- Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies
- Experience leading the deployment of complex solutions involving multiple vendor technologies.
- Evidence of either team management skills or the ability to encourage, involve and motivate others through effective working relationships.
- Ability to undertake audits, improvement projects and planning.
Desirable
- Lead the collection of information and creation of recommendations for improvements
Functional requirements
Desirable
- Good interpersonal skills with the ability to work effectively with staff at all levels of the organisation and third party organisations.
- Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels.
BHT CARE Values
Essential
- Communicates openly, honestly, and professionally, and actively promotes team working and building strong working relationships
- Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow
- Treats all with compassion and kindness. Ensures everyone feels valued
- Consults others and listens to their views/opinions. Enables others to take the initiative.
Skills, abilities & Knowledge
Essential
- Value-based IT Asset Manager taking care of the team, customers and stakeholders while ensuring targets are met.
- Practical understanding of IT security issues and how they should be applied in an NHS organisation.
Desirable
- Knowledge of general HR process (mandatory training, recruitment, appraisal, sick leave).
- Lead investigative work into problems and opportunities in existing processes
- Absorb large amounts of conflicting information and use it to produce solutions Ability to document work accurately.
- Analyse current processes, and identify and implement opportunities to optimise them
- Capable of sustained high-quality effort over both short and long periods and the ability to cope with large workloads and working under pressure whilst remaining courteous and professional.
- Lead and develop a team of experts to deliver service improvements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
