Buckinghamshire Healthcare NHS Trust

Service Manager Therapies and District Nursing (ACHT)

This job is now closed

Job summary

A new, exciting opportunity has arisen for two enthusiastic and ambitious individuals to join our team as Service Manager in the Community & Rehabilitation Care Group. This is a very good opportunity for someone who seeks to make a positive difference to our patient care and pathways, patient outcomes, people (staff) and operational performance.

The post holder will support the delivery of daily operations and business, cost improvement plans and activity delivery within the Care Group and operationally manage either (1) Therapies and District Nursing or (2) Care Group Strategic Projects which include patient flow, Frailty pathways & SDEC, Community EPR implementation and outpatients. You can state if you wish to be considered for either or both roles. You will be reporting directly to a General Manager but also supported by the Director of Operations and Care Group Triumvirate.

Main duties of the job

The role supports the day to day efficient and effective production and management of the defined performance areas, reporting to a General Manager and is accountable to the Director(s) of Operations.

Works closely with clinical and operational teams within the defined service areas to respond to performance issues on a day-to-day basis, and ensure issues are swiftly resolved.Facilitate effective communication between and across services areas. Facilitate or lead new initiatives and transformational programmes. Support performance improvement alongside safe and effective care to patients. The Service Manager will have line manager responsibilities for the administration teams as agreed by SDU leads

About us

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

434-CR6684084

Job locations

Amersham Community Hospital - Community Management Office

Whielden Street

Amersham

HP7 0JD

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

2.EDUCATION, QUALIFICATIONS & TRAINING

Desirable

Recognised leadership and/or management qualification or equivalent
Education and training to degree level or equivalent

3.EXPERIENCE

Essential

Experience of Service Delivery and performance, including a track record of:
Contributing to improvements in service standards and patient experience
Monitoring compliance with local and national performance and quality targets
Experience of managing administrative and support staff

Desirable

Experience of working with patients and the public to develop and improve services
Suggesting innovative and lasting solutions to problems and difficulties
Experience of budget and resource management

4.SKILLS, ABILITIES & KNOWLEDGE

Essential

Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
Understanding of current issues in health performance, including business planning process
Ability to write management reports and on key performance and service issues

Desirable

Ability to analyse and interpret complex and varied information in order to identify issues and solutions
Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
Understanding of the importance of good Human Resources practice
Ability to motivate staff to deliver the best for patients

Person Specification

2.EDUCATION, QUALIFICATIONS & TRAINING

Desirable

Recognised leadership and/or management qualification or equivalent
Education and training to degree level or equivalent

3.EXPERIENCE

Essential

Experience of Service Delivery and performance, including a track record of:
Contributing to improvements in service standards and patient experience
Monitoring compliance with local and national performance and quality targets
Experience of managing administrative and support staff

Desirable

Experience of working with patients and the public to develop and improve services
Suggesting innovative and lasting solutions to problems and difficulties
Experience of budget and resource management

4.SKILLS, ABILITIES & KNOWLEDGE

Essential

Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
Understanding of current issues in health performance, including business planning process
Ability to write management reports and on key performance and service issues

Desirable

Ability to analyse and interpret complex and varied information in order to identify issues and solutions
Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
Understanding of the importance of good Human Resources practice
Ability to motivate staff to deliver the best for patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Community Hospital - Community Management Office

Whielden Street

Amersham

HP7 0JD

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Community Hospital - Community Management Office

Whielden Street

Amersham

HP7 0JD

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)