Job summary
The post holder will provide SDU and Care group support specifically for acute paediatrics in all areas of risk that include clinical incidents, complaints, guidelines, learning from deaths and the wider Trust Clinical Governance and Quality Improvement Agenda and will be engaged within the Care Group to support improvements in care and robust governance processes.
The key role of the post is to facilitate the timely investigation and production of the associated reports including patient safety incidents and complaints response.This requires supporting staff from all different departments and seniority who are nominated to investigate, produce the investigation reports, and maintain compliance with CQC regulation 20 regarding duty of candour.
The post holder will work with the Care Group regarding assurance arrangements to evidence compliance with the Patient Safety Incident Response Framework and the Patient Safety Incident Response Plan (PSIRP), CQC registration requirements for Paediatrics and ICB quality requirements regarding Children and Young People to ensure continual review, escalation of related risks at point of emergence.
Main duties of the job
- Support and manage clinical governance arrangements for the paediatrics within the care group taking the lead for monitoring incoming reported patient safety incidents for escalation and production of associated reports.
- The post holder will ensure thematic review of patient safety incidents, patient feedback through complaints and PALS contacts are captured, analyse and quality improvement developed in collaboration with the Care Group Director of Nursing specifically for the Paediatric SDU
- As part of the clinical governance team, work collaboratively to ensure systems and records are in place and up to date.
- You will be supporting the Paediatric and Neonatal SDU to embed an open and transparent culture and governance framework that facilitates the delivery of safe, high-quality care
About us
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our care values are collaborate, aspire, respect and enable.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Post graduate diploma level knowledge and degree related to healthcare management or relevant demonstrable experience.
- Previous clinical governance, quality improvement or patient safety coordinator/facilitator experience at band 5 or above or equivalent experience
- Excel and power-point skills and information analysis
- Knowledge of clinical audit processes, methodologies, project management acquired through training, experience to degree level equivalent.
- Strong planning and organisational skills
Desirable
- Management and clinical qualification would be desirable.
EXPERIENCE
Essential
- Administration experience
- Experience of working within a busy office
- Previous experience of working within the NHS
- Experience of working within a patient/customer focused environment and resolving issues
- Ability to collate data, analyse and communicate trends/key messages.
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Ability to use Excel to collate, analyse and present data, including using PowerPoint.
- Ability to recognise risk and escalate appropriately.
- Sound knowledge of Data Protection Act.
- Good verbal and written communication skills to enable liaison with staff at all levels.
- Ability to communicate with, all levels of staff and non-staff.
- Organisational skills to enable completion of workload to meet tight deadlines.
- Ability to identify problems and prioritise workload effectively to resolve.
- Self-motivated, innovative, enthusiastic, can-do attitude.
- Ability to write reports.
- Use of initiative and judgment in difficult or complex situations
SPECIAL CIRCUMSTANCES
Essential
- Ability to travel to all sites.
- Ability to work flexibly in order to attend appropriate meetings.
- Ability to adapt to change in a fast paced often changing environment.
- Ability to work to tight and pressured deadlines
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Post graduate diploma level knowledge and degree related to healthcare management or relevant demonstrable experience.
- Previous clinical governance, quality improvement or patient safety coordinator/facilitator experience at band 5 or above or equivalent experience
- Excel and power-point skills and information analysis
- Knowledge of clinical audit processes, methodologies, project management acquired through training, experience to degree level equivalent.
- Strong planning and organisational skills
Desirable
- Management and clinical qualification would be desirable.
EXPERIENCE
Essential
- Administration experience
- Experience of working within a busy office
- Previous experience of working within the NHS
- Experience of working within a patient/customer focused environment and resolving issues
- Ability to collate data, analyse and communicate trends/key messages.
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Ability to use Excel to collate, analyse and present data, including using PowerPoint.
- Ability to recognise risk and escalate appropriately.
- Sound knowledge of Data Protection Act.
- Good verbal and written communication skills to enable liaison with staff at all levels.
- Ability to communicate with, all levels of staff and non-staff.
- Organisational skills to enable completion of workload to meet tight deadlines.
- Ability to identify problems and prioritise workload effectively to resolve.
- Self-motivated, innovative, enthusiastic, can-do attitude.
- Ability to write reports.
- Use of initiative and judgment in difficult or complex situations
SPECIAL CIRCUMSTANCES
Essential
- Ability to travel to all sites.
- Ability to work flexibly in order to attend appropriate meetings.
- Ability to adapt to change in a fast paced often changing environment.
- Ability to work to tight and pressured deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
