Buckinghamshire Healthcare NHS Trust

Operations Manager - System Discharge & Flow

Information:

This job is now closed

Job summary

We are looking for a highly motivated pro-active individual who has excellent communication and interpersonal skills, shows initiative and excels in problem-solving, to be our operational lead for the system Discharge & Flow.

The role will coordinate and lead the multidisciplinary triaging of referrals for discharge pathways 1, 2 and 3 for residents of Buckinghamshire irrespective of where they are an inpatient: including out of area hospitals.

It will also support Pathway 0 for those patients requiring VCSE/Age UK support, including those who may be vulnerable or have safeguarding concerns e.g., homeless, disabled, end of life, escalating difficult issues and delays to the Head of system Discharge & Flow appropriately.

The postholder will oversee the operational management of our hub beds located across Buckinghamshire. These support people who no longer meet the Criteria to Reside in acute hospital beds but are unable to return immediately home from hospital. The postholder will also take a lead role in overseeing interim health discharge pathways for the people of Buckinghamshire, for example our non-weight bearing pathway.

Main duties of the job

The post holder will work closely with the Head of System Discharge & Flow, working across system boundaries in supporting discharges for patients who no longer meet the criteria to reside in hospital. The aim is to achieve timely discharge and flow of patients in a well-coordinated and integrated way, avoiding delays to returning home as well as reducing readmissions.

About us

Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Details

Date posted

21 June 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

434-C6307955

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

Qualifications

Essential

  • First degree or equivalent level of education in health or social related subject or
  • Evidence of Continuous professional Development

Desirable

  • Evidence of further continuous professional development
  • Relevant registration with professional body
  • Leadership/Management qualification or equivalent

Knowledge

Essential

  • Specialist knowledge of Discharge pathways & Flow in an acute hospital and community setting
  • Excellent Discharge knowledge of national guidance and best practice

Desirable

  • Detailed understanding of operation of healthcare services and performance targets
  • Knowledge of discharge risk assessment and Management

Experience

Essential

  • Experience of operational management in the acute setting
  • Experience of working in a discharge transfer of care hub
  • Ability to work collaboratively with system partners, influencing change.

Skills

Essential

  • Excellent analytical and problem-solving skills
  • Well-developed organisational and people skills to facilitate working in an MDT setting
  • Ability to function at a high level whilst working under pressure

Desirable

  • Proficient IT skills to enable use of MS office and other IT systems
  • Effective communication skills and ability to work across all sectors
Person Specification

Qualifications

Essential

  • First degree or equivalent level of education in health or social related subject or
  • Evidence of Continuous professional Development

Desirable

  • Evidence of further continuous professional development
  • Relevant registration with professional body
  • Leadership/Management qualification or equivalent

Knowledge

Essential

  • Specialist knowledge of Discharge pathways & Flow in an acute hospital and community setting
  • Excellent Discharge knowledge of national guidance and best practice

Desirable

  • Detailed understanding of operation of healthcare services and performance targets
  • Knowledge of discharge risk assessment and Management

Experience

Essential

  • Experience of operational management in the acute setting
  • Experience of working in a discharge transfer of care hub
  • Ability to work collaboratively with system partners, influencing change.

Skills

Essential

  • Excellent analytical and problem-solving skills
  • Well-developed organisational and people skills to facilitate working in an MDT setting
  • Ability to function at a high level whilst working under pressure

Desirable

  • Proficient IT skills to enable use of MS office and other IT systems
  • Effective communication skills and ability to work across all sectors

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of System Discharge & flow

Violet Kellett

violet.kellett@nhs.net

07827311156

Details

Date posted

21 June 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

434-C6307955

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL


Supporting documents

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