Patient Safety Investigator

Buckinghamshire Healthcare NHS Trust

The closing date is 22 May 2024

Job summary

Are you passionate about improving patient safety? Do you have experience investigating safety incidents, facilitating staff de-brief or After-Action Review and implementing improvements to systems, processes or pathways to prevent incidents? Do you have experience working with carers and families communicating clearly and compassionately and a good understanding of clinical services? Are you able to look at a situation and analyse the multi-factorial contributions of the system.

As an organisation we are demonstrating commitment to providing high quality care for our service users by increasing capacity in our Patient Safety Team with new Patient Safety Investigator Roles. This is a key role within this team in overseeing implementation of PSIRF within the organisation, developing a Just culture as well as implementing new processes and learning responses and is an exciting opportunity to shape our PSIRF implementation journey.

We welcome applications from colleagues considering job share (in order to maintain some clinical contact for example) or secondment, with a minimum requirement of 2 days per week commitment to the PSI role in order to develop skills and competencies. We have funding for 4 posts and are looking for a range of applicants, this post is open to doctors, nurses, midwives and allied health professionals.

Main duties of the job

The remit of the PSI will be to complete thorough Patient Safety Incident Investigations which includes interviewing colleagues, running De-Briefs and working with the Family Liaison Officer to involve patients, family and carers very early in the investigatory process. Excellent report writing skills are essential.

Training and coaching will be a core component to enable colleagues to facilitate their own After-Action Reviews and identify key improvement actions.

Working with other key stakeholders to oversee the implementation of PSIRF implementation and providing updates to the senior leadership team with oversight responsibilities and the ICB. Developing expertise in patient safety, sharing and learning regularly with peers at the regular BOB PSIRF meeting.

About us

Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Date posted

08 May 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

434-C6202642-A

Job locations

Stoke Mandeville

Mandeville Road

Aylesbury

HP21 8AL

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person Specification

2.EDUCATION, QUALIFICATIONS & TRAINING

Essential

Education to Degree level or similar relevant qualification
Postgraduate qualification, or equivalent experience in managing complex incidents, complaints and investigations
Training in SEIPS/Human Factors
Clinical qualification

Desirable

Clinical qualification i.e. registered nurse, AHP or doctor or significant experience in Patient Safety in related sector.
Project Management qualification
Quality Improvement training to fundamentals level

3.EXPERIENCE

Essential

Operational experience in the NHS - a minimum of 3 years working in a senior clinical role
Knowledge of PSIRF and corporate and clinical governance at an operational level
Experience investigating serious incidents.
Extensive experience of working in an autonomous fashion, working within defined parameters to meet defined objectives.
Demonstrable experience of working in complex change environments with multiple stakeholders and securing their engagement

Desirable

Experience of influencing staff at all levels to ensure project objectives are owned by all stakeholders
Experience of working across multiple organisations Working with patients and service users
Experience working in complex environment requiring multiple stakeholder engagement
Experience working with patients as service users

4.SKILLS, ABILITIES & KNOWLEDGE

Essential

Positive and flexible approach to work
Accurate worker with attention to detail
Ability to work without supervision
Able to provide and receive complex, sensitive or contentious information. Application
Excellent verbal and written skills.
Good understanding of IT systems and their applications.
Experience investigating incidents
knowledge of PSIRF

Desirable

Experience working autonimously

5.SPECIAL CIRCUMSTANCES

Essential

Must be prepared to travel between Trust sites
Occasionally work evenings and at night.

Person Specification

2.EDUCATION, QUALIFICATIONS & TRAINING

Essential

Education to Degree level or similar relevant qualification
Postgraduate qualification, or equivalent experience in managing complex incidents, complaints and investigations
Training in SEIPS/Human Factors
Clinical qualification

Desirable

Clinical qualification i.e. registered nurse, AHP or doctor or significant experience in Patient Safety in related sector.
Project Management qualification
Quality Improvement training to fundamentals level

3.EXPERIENCE

Essential

Operational experience in the NHS - a minimum of 3 years working in a senior clinical role
Knowledge of PSIRF and corporate and clinical governance at an operational level
Experience investigating serious incidents.
Extensive experience of working in an autonomous fashion, working within defined parameters to meet defined objectives.
Demonstrable experience of working in complex change environments with multiple stakeholders and securing their engagement

Desirable

Experience of influencing staff at all levels to ensure project objectives are owned by all stakeholders
Experience of working across multiple organisations Working with patients and service users
Experience working in complex environment requiring multiple stakeholder engagement
Experience working with patients as service users

4.SKILLS, ABILITIES & KNOWLEDGE

Essential

Positive and flexible approach to work
Accurate worker with attention to detail
Ability to work without supervision
Able to provide and receive complex, sensitive or contentious information. Application
Excellent verbal and written skills.
Good understanding of IT systems and their applications.
Experience investigating incidents
knowledge of PSIRF

Desirable

Experience working autonimously

5.SPECIAL CIRCUMSTANCES

Essential

Must be prepared to travel between Trust sites
Occasionally work evenings and at night.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.