Job summary
Please note this is an 18 month secondment opportunity
An exciting opportunity has arisen to join the Buckinghamshire Healthcare Trust EPR Team. We are looking for candidates with the potential to develop and progress within the training service.
You will have knowledge and experience of clinical and non-clinical systems: with a particular focus in CareFlow EPR, OpenRiO, and Microsoft Office with the ability to learn new systems in conjunction with ongoing Trust projects.
As the IT Trainer you will be flexible, approachable, and self-motivated. The post holder will work autonomously to deadlines and in partnership with a wide range of internal and external stakeholders within a fast-paced environment.
The post holder will be expected to work flexibly when required and travel to other Trust sites across Buckinghamshire.
Main duties of the job
As part of the Digital Transformation Programme which is in support of Buckinghamshire Healthcare Trust's Digital Strategy, we are seeking to recruit an IT Trainer that will sit within the EPR team to drive advances in patient care and efficient processes across the Trust.
The post holder will be part of the team responsible for the training for clinical, nursing and administrative staff who require access to Trust systems, in particular the systems deployed through the National Programme for IT (CareFlow EPR, OpenRiO), as well as new systems to be deployed in the future and existing business as usual training. Through the delivery of effective training, ensure that staff follow best practice adhering to Trust Information Governance policies and follows standard operating procedures specific to their work area.
The post holder will be responsible for the co-ordination and implementation of training the services as defined in the standard project delivery framework in Buckinghamshire Health Care Trust. This encompasses planning, delivery, monitoring, and evaluation of training.
This post supports a combination of agile/on site working which requires the ability to travel to any site within the organisation to provide training services.
About us
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Person Specification
Education, Qualifications and Training
Essential
- Specialist knowledge or evidence of formal training qualification (A Level equivalent)
- Formal Training Qualification or proof of experience
- Microsoft office user specialist
- 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent
Experience
Essential
- Specialist knowledge and expertise as an IT systems trainer or mentor
- Delivery of training within a classroom based scenario
- Experience in creating professional quality reports and training packages and courses
- Experience in creating professional quality reports and training packages and courses
- Ability to deal with unexpected situations, taking advantage of opportunities and overcoming problems
- Experience of delivering a first class training experience to delegates with varying degrees of ability and knowledge
- Experience of assessing others in a training environment
- A minimum of one year's experience as an IT Trainer or mentor
- Ability to rapidly familiarise self with new or bespoke applications
- Awareness of Information Governance policies and obligations, including Data Protection Act and an understanding of patient data confidentiality
Desirable
- Exposure to ITIL Practices
- Experience of working with clinical teams
- Previous experience of working in a Service/Helpdesk environment providing support to staff
Skills, abilities and knowledge
Essential
- Excellent interpersonal skills (written and verbal) including the ability to resolve conflict, facilitate and negotiate with staff
- Ability to communicate with all levels of staff and stakeholders
- Ability to work in a team and independently
- Excellent communication and presentation skills
- Excellent Administrative skills & good attention to detail
- Able to cope with stress and deadlines
- Able to prioritise, organise and plan work to effectively manage own time
- Diplomacy skills with the ability to challenge positively and maintain credibility
- Experience of delivering a set of agreed objectives or deliverables within the constraints of agreed policies and procedures
- Appreciation of data protection, patient confidentiality and IT security issues and knowledge of Health & Safety principles
Special Circumstances
Essential
- Able to travel between all Trust sites
- Able to work flexible hours including occasional evening and weekends if required
- Able to provide on-call services
Person Specification
Education, Qualifications and Training
Essential
- Specialist knowledge or evidence of formal training qualification (A Level equivalent)
- Formal Training Qualification or proof of experience
- Microsoft office user specialist
- 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent
Experience
Essential
- Specialist knowledge and expertise as an IT systems trainer or mentor
- Delivery of training within a classroom based scenario
- Experience in creating professional quality reports and training packages and courses
- Experience in creating professional quality reports and training packages and courses
- Ability to deal with unexpected situations, taking advantage of opportunities and overcoming problems
- Experience of delivering a first class training experience to delegates with varying degrees of ability and knowledge
- Experience of assessing others in a training environment
- A minimum of one year's experience as an IT Trainer or mentor
- Ability to rapidly familiarise self with new or bespoke applications
- Awareness of Information Governance policies and obligations, including Data Protection Act and an understanding of patient data confidentiality
Desirable
- Exposure to ITIL Practices
- Experience of working with clinical teams
- Previous experience of working in a Service/Helpdesk environment providing support to staff
Skills, abilities and knowledge
Essential
- Excellent interpersonal skills (written and verbal) including the ability to resolve conflict, facilitate and negotiate with staff
- Ability to communicate with all levels of staff and stakeholders
- Ability to work in a team and independently
- Excellent communication and presentation skills
- Excellent Administrative skills & good attention to detail
- Able to cope with stress and deadlines
- Able to prioritise, organise and plan work to effectively manage own time
- Diplomacy skills with the ability to challenge positively and maintain credibility
- Experience of delivering a set of agreed objectives or deliverables within the constraints of agreed policies and procedures
- Appreciation of data protection, patient confidentiality and IT security issues and knowledge of Health & Safety principles
Special Circumstances
Essential
- Able to travel between all Trust sites
- Able to work flexible hours including occasional evening and weekends if required
- Able to provide on-call services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
