Lead Delivery Manager

Buckinghamshire Healthcare NHS Trust

Information:

This job is now closed

Job summary

Across our Digital portfolio we are working to the following principles:

  • Putting users' needs first
  • Designing for simplicity
  • Working in an agile way
  • Communicating and engaging throughout

All members of the Digital Leadership team will strive towards "Applying the culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital].

This is a key role driving the 'beating heart' of change we aim to deliver in BHT and will work across the ICT portfolio (Technology, Digital, Health Intelligence, Clinical Coding, Medical Records).

It will be responsible for driving a 'delivery focused' culture across ICT, enabling an Agile-based modern, flexible and creative PMO that manages resource contention, prioritisation, risk and budget and ultimately delivers millions of pounds of change projects each year. The post holder will be a senior management professional within BHT and be a lead enabler to the delivery of our digital ambitions.

Main duties of the job

You will

  • Help build a culture of success, creating the environment for happy, motivated and high performing teams
  • Promote equality, diversity, positive speech & empathetic listening
  • Grow care of the team as much as delivery of products
  • Promote user needs (but be resilient when realities such as finance intervene)
  • Work with the Research & Innovation team to create a culture of innovation
  • Provide strong, clear, motivational and visible leadership

You will be tasked with the key deliverables below:

  • Deliver effective and engaging demand management meetings using scrum principles (planning sprints, sprint reviews & retrospectives,
  • Introduce Agile project management and Product lifecycle thinking
  • Create project-based processes to ensure excellent financial management "to time and budget"
  • Work with Procurement to proactively manage existing and future contracts
  • Support the AD of Digital Transformation in the management of an agile-based modern, flexible and creative Demand Management and Project Management Office (PMO) function,
  • Proselytize methods - whether that be Agile, Hybrid (or less likely) Waterfall
  • Liaise with training teams internally and externally
  • Manage the backlog and support prioritisation methods
  • Shape the future roadmap and release plans
  • Unblock blockers by creative approaches
  • Support the development of business cases and programme artefacts working to principles of Minimum Viable Bureaucracy.

About us

Listen to why colleagues think we are a great place to work!

https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, youll benefit from learning and development opportunities to support your career progression.

We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

Were committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.

As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.

Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

Our CARE values are collaborate, aspire, respect and enable.

Date posted

10 February 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£56,164 to £65,262 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

434-C5004618

Job locations

Aylesbury

Mandeville Road

Aylesbury

HP21 8AL


Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

Person Specification

Education, Qualifications & Training

Essential

  • Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation or innovation functions in a complex environment

Desirable

  • Agile delivery qualification e.g. ScrumMaster, AgilePM.
  • Detailed knowledge of the provision of health services
  • Quality improvement methodology qualification e.g. QSIR

Values

Essential

  • Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
  • Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
  • Treats all with compassion and kindness. Ensures everyone feels valued.
  • Consults others and listens to their views/opinions. Enables others to take the initiative

Experience

Essential

  • Evidence of Continual Professional Development
  • Significant relevant experience of leading digital delivery
  • In depth specialist professional knowledge across Digital transformation, product development, service design, use of emerging technology, risk management, assurance and compliance and staff management acquired through training and experience over an extended period
  • Proven experience of effectively managing large-scale projects from brief through to delivery, including risk management and change control - identifying blockers and helping teams to overcome them
  • Experience of designing and leading a PMO type function using modern technologies (eg Monday.com) and modern methodologies e.g. Agile and Hybrid.
  • Experience in developing and implementing digital solutions to achieve transformational levels of change and efficiency in a complex organisation.
  • Expert resource management with a natural ability to direct and lead, set project objectives, manage priorities and dependencies, mitigate risks and report status updates to teams and stakeholders
  • Significant experience operating at a senior management level
  • Experience of working with suppliers and procurement frameworks including Government Digital Marketplace
  • Budgetary management experience including experience of building workflows to help manage spend, track invoices
  • Breadth of experience across a number of business areas and awareness of key financial, legal and HR principles that need to be taken into account when managing extensive change

Desirable

  • Experience of working in health organisations
  • Experience of working with key external improvement agencies
  • Experience of being an Agile and Lean evangelist e.g. coaching and leading teams in Agile and Lean practices - acting as a recognised expert and advocate for the approaches, continuously reflecting and challenging teams.

Skills, abilities and knowledge

Essential

  • Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project (Agile, Hybrid or Waterfall)
  • Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through, e.g. presenting at Board level
  • Ability to make judgements on multi-stranded or complex Digital problems which may have no precedent or where there are conflicting opinions
  • Ability to self-motivate and work on own initiative and organise own workload and that of the team to operate effectively
  • Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
  • Excellent interpersonal skills, including high-level negotiation and influencing, development and coaching, and managing performance effectively.
  • Advanced verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks - including communicating between technical and non-technical teams.
  • Advanced written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences.
  • Excellent influencing and negotiating skills, applied both internally and externally
  • Ability to interpret reports often with highly complex information and advise managers on likely problem areas using narrative and graphical presentations
  • Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
  • Able to establish credibility
  • Can constructively challenge and effectively manage conflict to reach a positive conclusion
  • Passionate commitment to embedding diversity and equality internally and externally
  • A drive to deliver
  • Ability to travel to all Trust sites
Person Specification

Education, Qualifications & Training

Essential

  • Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation or innovation functions in a complex environment

Desirable

  • Agile delivery qualification e.g. ScrumMaster, AgilePM.
  • Detailed knowledge of the provision of health services
  • Quality improvement methodology qualification e.g. QSIR

Values

Essential

  • Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
  • Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
  • Treats all with compassion and kindness. Ensures everyone feels valued.
  • Consults others and listens to their views/opinions. Enables others to take the initiative

Experience

Essential

  • Evidence of Continual Professional Development
  • Significant relevant experience of leading digital delivery
  • In depth specialist professional knowledge across Digital transformation, product development, service design, use of emerging technology, risk management, assurance and compliance and staff management acquired through training and experience over an extended period
  • Proven experience of effectively managing large-scale projects from brief through to delivery, including risk management and change control - identifying blockers and helping teams to overcome them
  • Experience of designing and leading a PMO type function using modern technologies (eg Monday.com) and modern methodologies e.g. Agile and Hybrid.
  • Experience in developing and implementing digital solutions to achieve transformational levels of change and efficiency in a complex organisation.
  • Expert resource management with a natural ability to direct and lead, set project objectives, manage priorities and dependencies, mitigate risks and report status updates to teams and stakeholders
  • Significant experience operating at a senior management level
  • Experience of working with suppliers and procurement frameworks including Government Digital Marketplace
  • Budgetary management experience including experience of building workflows to help manage spend, track invoices
  • Breadth of experience across a number of business areas and awareness of key financial, legal and HR principles that need to be taken into account when managing extensive change

Desirable

  • Experience of working in health organisations
  • Experience of working with key external improvement agencies
  • Experience of being an Agile and Lean evangelist e.g. coaching and leading teams in Agile and Lean practices - acting as a recognised expert and advocate for the approaches, continuously reflecting and challenging teams.

Skills, abilities and knowledge

Essential

  • Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project (Agile, Hybrid or Waterfall)
  • Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through, e.g. presenting at Board level
  • Ability to make judgements on multi-stranded or complex Digital problems which may have no precedent or where there are conflicting opinions
  • Ability to self-motivate and work on own initiative and organise own workload and that of the team to operate effectively
  • Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
  • Excellent interpersonal skills, including high-level negotiation and influencing, development and coaching, and managing performance effectively.
  • Advanced verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks - including communicating between technical and non-technical teams.
  • Advanced written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences.
  • Excellent influencing and negotiating skills, applied both internally and externally
  • Ability to interpret reports often with highly complex information and advise managers on likely problem areas using narrative and graphical presentations
  • Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
  • Able to establish credibility
  • Can constructively challenge and effectively manage conflict to reach a positive conclusion
  • Passionate commitment to embedding diversity and equality internally and externally
  • A drive to deliver
  • Ability to travel to all Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Aylesbury

Mandeville Road

Aylesbury

HP21 8AL


Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Aylesbury

Mandeville Road

Aylesbury

HP21 8AL


Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Digital Director

Ian Roddis

ian.roddis@nhs.net

07929034515

Date posted

10 February 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£56,164 to £65,262 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

434-C5004618

Job locations

Aylesbury

Mandeville Road

Aylesbury

HP21 8AL


Supporting documents

Privacy notice

Buckinghamshire Healthcare NHS Trust's privacy notice (opens in a new tab)