Job summary
The single point of access (called the Community Care Coordination Team) receives referrals from primary care, secondary care, community health and social care professionals, ambulance service, NHS111 and care homes, for patients who need clinical interventions to support admission avoidance or discharge home from hospital. The admission avoidance pathways include those which are an alternative to the emergency department to enable patients to be seen at home, or in the right place, at the right time, and prevent unnecessary conveyance or admission to hospital.
This post is for a registered clinician to work within the single point of access to undertake robust clinical triage and be a senior clinical decision maker, identifying the most appropriate clinical pathway for the patient to enable them to be seen in the right place, by the right professional and not be unnecessarily conveyed or admitted to hospital.
Main duties of the job
The post holder will work in close partnership with the acute sector, social and community service colleagues. They will have in-depth clinical knowledge and experience, with high understanding of services and pathways to enable appropriate decision-making and problem solving with referrers to address patient's clinical needs. This includes the management of clinical risk, coordination of referrals and be accountable for the appropriate utilisation of clinical capacity across the system.
The post holder will liaise at senior level with relevant medical, nursing and therapy staffing to ensure the patient is safely accepted onto the most appropriate clinical pathway, responded to by the most appropriate clinician and receives timely assessment, interventions and diagnostics as required. They may need to liaise with social services, voluntary sector, patients and their families as appropriate.
About us
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Registered Allied health professional with HCPC or Registered Nurse with RCN or Registered ACP with appropriate registration body
- Educated to diploma/ degree level or equivalent experience
- Advanced history taking module or undertaking
- Post graduate clinical training in an area relevant to the post
Desirable
- Recognised management or leadership qualification
- Recognised teaching or mentorship qualification equivalent to level 3
SPECIAL CIRCUMSTANCES
Essential
- Valid and current driving licence and car to be able to travel to locations throughout Buckinghamshire.
EXPERIENCE
Essential
- Experience of working as advanced clinical practitioner or advanced case manager
- Significant experience of working in a community or in-patient setting
- Experience in leading complex care co-ordination (including cognitive impairment) and developing highly specialised programmes of care with appropriate advice
- Experience of interagency and partnership working with other professionals from the NHS, Social and Health Care and voluntary organisations
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Specialist knowledge in managing patients in the community with complex medical needs, long-term/chronic disease management
- Knowledge of governance and risk strategies and their application in a community setting.
- Knowledge of analytical and judgment skills, with the ability to interpret complex situation and make appropriate decisions.
- Well-developed interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public.
- Well-developed written and verbal communication skills.
- Strong IT skills including Microsoft Word, Excel and PowerPoint. Good presentation skills/public speaking.
- Ability to work autonomously without supervision.
- The ability to work in emotive and highly charged atmospheres, meet deadlines and working under pressure.
- Ability to adapt to the demands of a constantly changing environment.
- Ability to challenge and be challenged
- Proficient time management skills
Desirable
- Knowledge of current political drivers, health and social care issues
- Budgetary awareness
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Registered Allied health professional with HCPC or Registered Nurse with RCN or Registered ACP with appropriate registration body
- Educated to diploma/ degree level or equivalent experience
- Advanced history taking module or undertaking
- Post graduate clinical training in an area relevant to the post
Desirable
- Recognised management or leadership qualification
- Recognised teaching or mentorship qualification equivalent to level 3
SPECIAL CIRCUMSTANCES
Essential
- Valid and current driving licence and car to be able to travel to locations throughout Buckinghamshire.
EXPERIENCE
Essential
- Experience of working as advanced clinical practitioner or advanced case manager
- Significant experience of working in a community or in-patient setting
- Experience in leading complex care co-ordination (including cognitive impairment) and developing highly specialised programmes of care with appropriate advice
- Experience of interagency and partnership working with other professionals from the NHS, Social and Health Care and voluntary organisations
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Specialist knowledge in managing patients in the community with complex medical needs, long-term/chronic disease management
- Knowledge of governance and risk strategies and their application in a community setting.
- Knowledge of analytical and judgment skills, with the ability to interpret complex situation and make appropriate decisions.
- Well-developed interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public.
- Well-developed written and verbal communication skills.
- Strong IT skills including Microsoft Word, Excel and PowerPoint. Good presentation skills/public speaking.
- Ability to work autonomously without supervision.
- The ability to work in emotive and highly charged atmospheres, meet deadlines and working under pressure.
- Ability to adapt to the demands of a constantly changing environment.
- Ability to challenge and be challenged
- Proficient time management skills
Desirable
- Knowledge of current political drivers, health and social care issues
- Budgetary awareness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).