Job summary
A fantastic opportunity has arisen within the trust corporate Patient Safety & Litigation Team for the position of Litigation Officer.
The post supports the Litigation Manager in the handling of clinical, non clinical negligence claims and inquests.
Leadership skills, an ability to motivate others is essential. Excellent communication skills, the role demands a high level of interface with all grades and professions, in addition to external engagement. Maintain a thoroughly professional demeanour being comfortable switching between informal and very formal modes of communication.
The successful candidate will be able to demonstrate strong organisational and communication skills with a confident and polite telephone manner and will have the ability to effectively prioritise their workload. A good working knowledge of Microsoft Office is essential, as is having a high standard of accuracy, presentation and good literacy skills.
An interesting and rewarding post, and whilst at times the work is fast paced and priorities may change quickly, if you can offer a solution focused, flexible, systematic and logical approach to work, this may be the job for you.
The job enables agile working and the team mainly work from home. The successful candidate will be expected to work on site during their period of induction and training.
I look forward to hearing from you in order to arrange an informal discussion about the post.
Main duties of the job
- Including reporting new clinical and non clinical claims to the NHS Resolution.
- Attending meetings with Trust solicitors relating to claims
- Handling inquests and liaising with the Coroner's Officer
- Requesting and providing statements to assist the Coroner
- Attending Pre Inquest meetings with staff, trust solicitors and /or Kings Counsel
- Acts as administrator for claims and inquests on the Datix Database.
- Inputs and maintains accurate data on claims and inquests on the Datix database and makes sure the database is up to date.
About us
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
Education, Qualifications and Training
Essential
- Holds a Degree/Capsticks Diploma (or working towards) in Clinical Risk and Claims Management
- Evidence of working in the specialist area of NHS Litigation
- Evidence of knowledge of medical terminology
Eperience
Essential
- Experience working within the healthcare profession mostly within a complex NHS environment
- Subject matter expertise in claims handling
- Subject matter expertise of the Coroner's Service and involvement with the inquest procedure
- Experience of working to tight and demanding deadlines with ability to prioritise
Skills, Abilities and Knowledge
Essential
- Able to communicate complex and sensitive issues to internal staff at all levels confidently, both verbally and written
- Able to communicate with external partners including HM Coroners and Coroners offices, and solicitors (and clients, for example in mediation) on complex and sensitive issues confidently, both verbally and written
- Competent computer user eg must be familiar with Word, Excel and PowerPoint, Datix with good keyboard skills and data entry
- Excellent record keeping and attention to detail
- Excellent time management and the ability to work under pressure to deadlines and prioritise work
- Interpersonal skills with the ability to communicate effectively with bereaved families sensitively
- Ability to interpret, analyse data for corporate and external reports
- Able to read and assimilate complex medical records information using good analytical skills
- Self motivated, enthusiastic, with a positive approach. Ability to use own initiative and work with some degree of autonomy
- Understanding of data protection, patient confidentiality and equality and diversity.
- Recognition of importance of developing collaborative working between the Patient Safety Team and Litigation Team and other teams working in Quality using transferable skills.
- Knowledge of the remit and role of NHS Resolution for NHS litigation
- Committed to continuous personal development
- Ability to travel to attend both internal meetings throughout the Trust and attend external meetings
Desirable
- Keeps up to date with changes in legislation, policies and Trust procedures relating to the NHS
- Knowledge of NHS Risk Management system and the ability to extract comprehensive reports.
- Able to provide accurate and well presented reports relating to litigation and inquests
Special circumstances
Essential
- Ability to travel to attend both internal meetings throughout the Trust and attend external meetings
Person Specification
Education, Qualifications and Training
Essential
- Holds a Degree/Capsticks Diploma (or working towards) in Clinical Risk and Claims Management
- Evidence of working in the specialist area of NHS Litigation
- Evidence of knowledge of medical terminology
Eperience
Essential
- Experience working within the healthcare profession mostly within a complex NHS environment
- Subject matter expertise in claims handling
- Subject matter expertise of the Coroner's Service and involvement with the inquest procedure
- Experience of working to tight and demanding deadlines with ability to prioritise
Skills, Abilities and Knowledge
Essential
- Able to communicate complex and sensitive issues to internal staff at all levels confidently, both verbally and written
- Able to communicate with external partners including HM Coroners and Coroners offices, and solicitors (and clients, for example in mediation) on complex and sensitive issues confidently, both verbally and written
- Competent computer user eg must be familiar with Word, Excel and PowerPoint, Datix with good keyboard skills and data entry
- Excellent record keeping and attention to detail
- Excellent time management and the ability to work under pressure to deadlines and prioritise work
- Interpersonal skills with the ability to communicate effectively with bereaved families sensitively
- Ability to interpret, analyse data for corporate and external reports
- Able to read and assimilate complex medical records information using good analytical skills
- Self motivated, enthusiastic, with a positive approach. Ability to use own initiative and work with some degree of autonomy
- Understanding of data protection, patient confidentiality and equality and diversity.
- Recognition of importance of developing collaborative working between the Patient Safety Team and Litigation Team and other teams working in Quality using transferable skills.
- Knowledge of the remit and role of NHS Resolution for NHS litigation
- Committed to continuous personal development
- Ability to travel to attend both internal meetings throughout the Trust and attend external meetings
Desirable
- Keeps up to date with changes in legislation, policies and Trust procedures relating to the NHS
- Knowledge of NHS Risk Management system and the ability to extract comprehensive reports.
- Able to provide accurate and well presented reports relating to litigation and inquests
Special circumstances
Essential
- Ability to travel to attend both internal meetings throughout the Trust and attend external meetings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
