Buckinghamshire Healthcare NHS Trust

eForms Developer Apprentice

This job is now closed

Job summary

The Trust is continually deploying new systems and enhancing existing ones as part of its Digital Strategy. This creates opportunities for the development of new interfaces, software and eForms.

We are now looking for an enthusiastic individual to join our team to learn with us whilst also gaining new skills through an IT Solutions Technician apprenticeship. You will gain the confidence to support the implementation and maintenance of IT solutions and be able to confidently support your colleagues in using them. This is a great opportunity for someone looking to embark on a career in IT.

Successful completion of the apprenticeship will allow you to progress into the role of eForms Developer.

This vacancy is based at multiple sites - Stoke Mandeville, High Wycombe and Amersham.

Main duties of the job

To work with the team to deliver approved projects, ensuring that milestones are achieved, and deadlines are met.
To provide regular updates on project progress
Liaise with 3rd party suppliers where necessary to facilitate delivery of a solution or service.
To resolve and mitigate issues and risks arising in the interface and system development lifecycle.
To assist in the design, build and support of relational databases to industry and departmental standards.
To provide technical support and call escalation for in-house system interfaces and the technologies used within the Trust. This may mean working with third party support companies to ensure the correct level of support is provided.
Using remote access tools to detect, diagnose and resolve customer issues to reduce the need to travel to site and subsequently increase efficiency.
Provide information and advice to enable colleagues to solve their own problems if appropriate.
At all times, deal with colleagues in a courteous, friendly and professional manner.

About us

Listen to why colleagues think we are a great place to work! https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

10 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum pro rata

Contract

Apprenticeship

Duration

12 months

Working pattern

Full-time

Reference number

434-C5166101-A

Job locations

Amersham Hospital

Whielden Street

Amersham

HP7 0JD

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

Person Specification

Special Circumstances

Essential

Valid Driving Licence and use of car, willing to travel as requested
There will be a requirement to be working on a Trust site for 2 days per week (1 day Stoke Mandeville, 1 day any Trust site)
Must be able to travel to Milton Keynes once a week for apprenticeship study day

EDUCATION, QUALIFICATIONS & TRAINING

Essential

5 or more GCSE level qualifications including English Mathematics and Computer Science at grade A to C or equivalent.

EXPERIENCE

Desirable

Previous experience of working in a Service/Helpdesk environment providing support to staff.
Previous experience of working in the NHS with exposure to Healthcare Systems.

SKILLS, ABILITIES & KNOWLEDGE

Essential

Ability to document work accurately.
Ability to rapidly familiarise self with new or bespoke applications.
Ability to organise, plan and work to agreed timescales whilst managing multiple tasks.
Ability to work calmly under pressure and maintain logical processes.
Excellent problem solving and diagnostic skills, leading to swift resolution of issues and clear decision on next steps.
Capable of sustained high quality effort over both short and long periods and the ability to cope with large workloads and working under pressure whilst remaining courteous and professional
Good interpersonal skills with the ability to work effectively with staff at all levels of the organisation and third party organisations.
Good written and verbal communication skills with the ability to write clearly and legibly in English.
Able to work flexibly both in terms of hours, location and role.

Desirable

An understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.
Knowledge of National NHS applications.
Practical understanding of IT security issues and how they should be applied in an NHS organisation.
Ability to create support documents for technical infrastructure and systems.
Ability to work and communicate technical information to a wide cross-section of staff using appropriate delivery methods depending on the audience.

Person Specification

Special Circumstances

Essential

Valid Driving Licence and use of car, willing to travel as requested
There will be a requirement to be working on a Trust site for 2 days per week (1 day Stoke Mandeville, 1 day any Trust site)
Must be able to travel to Milton Keynes once a week for apprenticeship study day

EDUCATION, QUALIFICATIONS & TRAINING

Essential

5 or more GCSE level qualifications including English Mathematics and Computer Science at grade A to C or equivalent.

EXPERIENCE

Desirable

Previous experience of working in a Service/Helpdesk environment providing support to staff.
Previous experience of working in the NHS with exposure to Healthcare Systems.

SKILLS, ABILITIES & KNOWLEDGE

Essential

Ability to document work accurately.
Ability to rapidly familiarise self with new or bespoke applications.
Ability to organise, plan and work to agreed timescales whilst managing multiple tasks.
Ability to work calmly under pressure and maintain logical processes.
Excellent problem solving and diagnostic skills, leading to swift resolution of issues and clear decision on next steps.
Capable of sustained high quality effort over both short and long periods and the ability to cope with large workloads and working under pressure whilst remaining courteous and professional
Good interpersonal skills with the ability to work effectively with staff at all levels of the organisation and third party organisations.
Good written and verbal communication skills with the ability to write clearly and legibly in English.
Able to work flexibly both in terms of hours, location and role.

Desirable

An understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.
Knowledge of National NHS applications.
Practical understanding of IT security issues and how they should be applied in an NHS organisation.
Ability to create support documents for technical infrastructure and systems.
Ability to work and communicate technical information to a wide cross-section of staff using appropriate delivery methods depending on the audience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Hospital

Whielden Street

Amersham

HP7 0JD

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Hospital

Whielden Street

Amersham

HP7 0JD

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)