Receptionist - Emergency Department
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Job summary
The Emergency Department at Stoke Mandeville Hospital are seeking to recruit two highly committed, enthusiastic Receptionists to join their supportive team. This is an exciting and challenging role within a busy environment, in which the post holder will have an opportunity to make a direct positive impact on patient experience.
The successful candidate(s) must have excellent interpersonal skills, be proactive in their approach with great organisation skills and be able to resolve issues within the department. They will have a focus on teamwork and be able to manager their own workload and priorities. They will be a clear and tactful communicator with the ability to develop strong working relationships with a wide range of people. They will have a mature attitude with good problem solving abilities and a flexible, can-do approach. The role will involve working with sensitive, confidential information, and the successful candidate will be expected to maintain the Trust's standards and policies at all times.
The role involves working on rotation across 7 days a week covering shift patterns.
Main duties of the job
To provide a comprehensive clerical service to the division, you will be responsible for booking in all patients that arrive into our department updating patient health records using the required electronic systems. You will also be required to undertake all the relevant work related tasks including retrieval, preparation and filing of patient information / data, arranging appointments, emailing and processing referrals for patient pathways, and supporting the process in production and sending of GP discharge letters.
You will also update patient information in accordance to the agreed quality standard and support and locate documentation as required, filing and processing documents in the appropriate place.
About us
Listen to why colleagues think we are a great place to work! -
https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, youll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
Were committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.
Details
Date posted
09 May 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
434-IM5253268
Job locations
Stoke Mandeville Hospital
Mandeville Road
Aylesbury
HP21 8AL
Employer details
Employer name
Buckinghamshire Healthcare NHS Trust
Address
Stoke Mandeville Hospital
Mandeville Road
Aylesbury
HP21 8AL
Employer's website
https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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