Job summary
An exciting opportunity for a Deputy General Manager position has become available within the Emergency Department at Stoke Mandeville Hospital.
We are seeking to recruit a dynamic, ambitious, and talented individual to this post. You will have line management, budgetary and performance responsibilities. You will lead on service improvement projects to raise quality and drive productivity while maintaining operational delivery. Outstanding communication and organisational skills are essential. Experience in working within an Emergency Department service will be beneficial. This is a challenging and fast paced operational role but represents an exciting opportunity for the right candidate. The role represents an ideal opportunity for the post holder to further their skills and progress their career into a senior management role.
Main duties of the job
The Deputy General Manager in (ED) is a key role within the Medicine Operational Management Team. The postholder will be responsible for the delivery of activity and finance targets and to develop and implement plans for service developments in line with Trust and Commissioner requirements for Emergency Medicine.
The Deputy General Manager will support the General Manager and will work in partnership with the Service Delivery Unit (SDU) Lead and Lead Clinicians to define a service strategy and to deliver the operational plan and deliver key performance targets, in line with local and national arrangements.
Ensure appropriate risk management processes are in place to deliver a safe, high quality, financially efficient patient centred service.
Provide cross-trust liaison, ongoing support and managerial direction to staff in response to internal and external pressures that may affect throughput/ flow of patients and provide operational leadership and work as part of the operational team to cross cover where required.
The post holder will support the Business Planning for the Emergency Medicine and will line manage the Business Manager and Office Manager.
About us
Working for your organisation
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Education and training to post graduate degree level or equivalent
Desirable
- Recognised leadership and/or management qualification or equivalent
EXPERIENCE
Essential
- Experience as Health Service Manager or Health Professional in the acute sector
- Experience of managing administrative and support staff in a team setting Experience of working with staff in a diversity of roles (i.e. admin, clerical, technical, clinical)
- Robust, with experience of being able to balance competing priorities and meet personal and directorate targets within a fluctuating and demanding workload
- Ability to co-ordinate and manage complaints, including experience of dealing with distressed patients/relatives/staff
- Ability to analyse and interpret complex information and data
Desirable
- Evidence of success in delivering projects or business plans on time and within budget
- Previous experience of managing multiple budgets
- Experience dealing with complex and/or sensitive information and unpredictable situations
- Significant experience of HR management including managing grievance and disciplinary processes
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Knowledge of clinical governance requirements
- Excellent team building and motivational skills, in order to develop an efficient and well- functioning multi-disciplinary team
- Excellent interpersonal skills (written and verbal), including the ability to resolve conflict, facilitate and negotiate with staff and patients
- Ability to work unsupervised
- Ability to cope with diversity of demands on time and resources
- Competent IT skills (word, excel, PowerPoint, Microsoft outlook, intra/internet)
- Good attention to detail
- A strong sense of personal and team accountability
Desirable
- Detailed knowledge of performance management framework and methodologies
- Ability to write detailed business cases for submission
SPECIAL CIRCUMSTANCES
Essential
- Willing to travel between sites and throughout Bucks, as required by the post
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Education and training to post graduate degree level or equivalent
Desirable
- Recognised leadership and/or management qualification or equivalent
EXPERIENCE
Essential
- Experience as Health Service Manager or Health Professional in the acute sector
- Experience of managing administrative and support staff in a team setting Experience of working with staff in a diversity of roles (i.e. admin, clerical, technical, clinical)
- Robust, with experience of being able to balance competing priorities and meet personal and directorate targets within a fluctuating and demanding workload
- Ability to co-ordinate and manage complaints, including experience of dealing with distressed patients/relatives/staff
- Ability to analyse and interpret complex information and data
Desirable
- Evidence of success in delivering projects or business plans on time and within budget
- Previous experience of managing multiple budgets
- Experience dealing with complex and/or sensitive information and unpredictable situations
- Significant experience of HR management including managing grievance and disciplinary processes
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Knowledge of clinical governance requirements
- Excellent team building and motivational skills, in order to develop an efficient and well- functioning multi-disciplinary team
- Excellent interpersonal skills (written and verbal), including the ability to resolve conflict, facilitate and negotiate with staff and patients
- Ability to work unsupervised
- Ability to cope with diversity of demands on time and resources
- Competent IT skills (word, excel, PowerPoint, Microsoft outlook, intra/internet)
- Good attention to detail
- A strong sense of personal and team accountability
Desirable
- Detailed knowledge of performance management framework and methodologies
- Ability to write detailed business cases for submission
SPECIAL CIRCUMSTANCES
Essential
- Willing to travel between sites and throughout Bucks, as required by the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
