Receptionist - Cardio Respiratory

Job summary

We are looking for a vibrant, confident person to join the team to help deliver a high quality service in the Cardio-Respiratory Department based at Colchester Hospital on a part time basis. We need key staff, with excellent communication skills and attention to detail, to work here.

Main duties will be to provide a full booking service for patients attending the cardio respiratory appointments, working closely with clinical staff from several health service providers. To operate a computerised appointment system to book in re-schedule patient appointments.

You must have basic keyboard skills and have a clear and confident telephone manner. Ideally, you will have previous experience in a similar environment within an NHS setting. You will need to have excellent organisational skills as this is a fast paced environment to work in.

You will need to have the ability to work on your own initiative and youmust be able to remain calm in difficult situations.

Future requirements of the role may involve travel across our acute sites.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only

Main duties of the job

To provide a reception service for patients attending cardio respiratory appointments, working closely with clinical staff from several health service providers. To operate a computerised appointment system to book in and re-schedule patient appointments.

To liaise with medical secretaries, clinical staff and medical records departments, to ensure the timely and efficient day-to-day operation of all clinics.

To maintain an efficient appointment booking system.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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