Clerical Officer
The closing date is 17 August 2025
Job summary
An exciting opportunity has arisen for enthusiastic and energetic individuals to join our busy Medical Imaging Clerical Team based at Ipswich Hospital. We currently have 2 x full time (37.5hr) posts and 1 x part time 28 hours post. Working pattern will be over a 12 week rota, covering 7 days per week, 8am to 8pm. Hours to be discussed at interview. These posts are fixed term until 31st March 2026.
In this role you will assist in providing an efficient, high quality, reception/clerical support service to Medical Imaging.
As you will be dealing with patients and the general public, you must have a polite telephone manner and be approachable. You will also need to have the ability to work under pressure to strict dealings with excellent organisational skills. You will work on your own initiative with attention to detail and have confident and accurate IT skills.
Ideally, you will have previous experience in a similar environment within an NHS setting, and knowledge of the hospital booking systems, Lorenzo and CRIS would be advantageous.
Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.
Main duties of the job
- Cover reception duties and modality booking desks
- Deal with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS)
- Deal with telephone enquiries from patients, GP's and the wider MDT team
- Scanning, filing, emailing and photocopying
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
12 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Full-time, Part-time
Reference number
432-HR583-25
Job locations
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
East Suffolk and North Essex NHS Foundation Trust's privacy notice (opens in a new tab)