East Suffolk and North Essex NHS Foundation Trust

Integrated Neighbourhood Team Care Co-ordinator

The closing date is 12 June 2025

Job summary

Are you looking for a meaningful career where you can make a real difference? Do you have a passion for helping people improve their lives and a deep care for your community? If so, we have an exciting opportunity for you!

We are pleased to offer a position with the Saxmundham and North East Integrated Neighbourhood Team as an INT (Integrated Neighbourhood Team) Care Coordinator. This unique role allows you to work across health, social care, and the wider community, providing essential support and coordination to those in need.

These positions are working across organisations within the Integrated Neighbourhood Team. If you are currently on NHS Terms and Conditions, you will be able to stay on these terms. If you are a current member of Suffolk County Council, or an external applicant, you will be employed under Suffolk County Council Terms and Conditions.

Please note the post is available on a fixed term basis for East Suffolk and North Essex NHS Foundation Trust (ESNEFT) until 31st December 2025. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. Permanent employment is possible via Suffolk County Council.

Main duties of the job

Co-ordinating the care to keep people well at home and maximising their independence through transforming the way we work, building relationships, reducing duplication, unnecessary admissions to hospital and delivering services closer to home.
Liaising with individuals and families to ensure they have access to the best possible support & services for their needs.
Working in a friendly and supportive environment, alongside professionals who are committed to developing the service, such associal care teams, community health teams, statutory services & voluntary organisations, NHS colleagues, and other organisations within their designated locality.

We promise to encourage and support you in the development of the role and yourself.

We positively encourage the use of technology to communicate, but in this role, you will need to travel to locations away from your contractual base, so you must either hold a full and current driving licence and have access to a vehicle for business use, or meet the mobility requirements of the role through other reasonable and suitable means. If you require a reasonable adjustment due to a disability, to meet the travel requirements of this role, please speak with the contact detailed below.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

432-HR329-25

Job locations

Waterloo Centre

Leiston

IP16 4HE

Job description

Job responsibilities

For full details of theresponsibilitiesand dutiesof this role please see the attached job description.

For an informal discussion about the role, please contact Rhiannon Yates, Integrated Neighbourhood Team Manager (rhiannon.yates@esneft.nhs.uk).

In your application, please ensure your statement indicates how you meet each of the criteria in the Person Profile section of the JPP.

Job description

Job responsibilities

For full details of theresponsibilitiesand dutiesof this role please see the attached job description.

For an informal discussion about the role, please contact Rhiannon Yates, Integrated Neighbourhood Team Manager (rhiannon.yates@esneft.nhs.uk).

In your application, please ensure your statement indicates how you meet each of the criteria in the Person Profile section of the JPP.

Person Specification

Qualifications

Essential

Relevant qualification such as NVQ4 or equivalent level of knowledge and experience.
Good standard of literacy and numeracy.
Computer literate with good knowledge of Microsoft packages, desirably health or social health informatics systems.

Experience

Essential

Experience of communicating with others in a positive and respectful manner. Can deliver messages on a wide range of information and communicate complex information effectively.
Experience of working in a customer/patient focused environment
Proven ability to demonstrate a systematic approach to prioritisation of work and cope under pressure to meet deadlines within a diverse and challenging environment
Ability to work as part of a team, adopting a person-centred approach.
Current administrative experience including typing, data input, organising meetings, preparing agendas, minute taking and business letter writing.
Demonstrates an understanding of confidentiality and data protection requirements in the workplace.
Ability to relate to all levels of the organisation and to liaise successfully with the public and members of other organisations.
Experience of coordinating care and people's workload
Ability to undertake research and present recommendations, possibly in a formal setting.
Ability to see beyond the task in hand, to use systems with creativity to meet new demands.

Person Specification

Qualifications

Essential

Relevant qualification such as NVQ4 or equivalent level of knowledge and experience.
Good standard of literacy and numeracy.
Computer literate with good knowledge of Microsoft packages, desirably health or social health informatics systems.

Experience

Essential

Experience of communicating with others in a positive and respectful manner. Can deliver messages on a wide range of information and communicate complex information effectively.
Experience of working in a customer/patient focused environment
Proven ability to demonstrate a systematic approach to prioritisation of work and cope under pressure to meet deadlines within a diverse and challenging environment
Ability to work as part of a team, adopting a person-centred approach.
Current administrative experience including typing, data input, organising meetings, preparing agendas, minute taking and business letter writing.
Demonstrates an understanding of confidentiality and data protection requirements in the workplace.
Ability to relate to all levels of the organisation and to liaise successfully with the public and members of other organisations.
Experience of coordinating care and people's workload
Ability to undertake research and present recommendations, possibly in a formal setting.
Ability to see beyond the task in hand, to use systems with creativity to meet new demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Waterloo Centre

Leiston

IP16 4HE

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Waterloo Centre

Leiston

IP16 4HE

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)