Admissions Clerk/Support Secretary
The closing date is 03 June 2025
Job summary
We are seeking a highly organised and detail-oriented Admission Clerk to join our NHS healthcare team.
You will play a vital role in supporting the surgical admissions process by coordinating and booking patient appointments for surgery.
This position requires excellent administrative skills, a strong understanding of healthcare procedures, and the ability to communicate effectively with patients, clinical staff, and other departments.
This is a Fixed Term/Secondment until 19th November 2025.
Main duties of the job
- Coordinate and schedule surgical appointments in accordance with clinical guidelines and availability.
- Liaise with patients to confirm surgery dates, provide pre-operative instructions, and address queries.
- Maintain accurate and up-to-date records on patient management systems.Collaborate with multidisciplinary teams to ensure timely and efficient patient flow.
- Adhere to NHS policies, confidentiality standards, and data protection regulations.
- Support the wider administrative team with general clerical duties as required
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
27 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
432-HR233-25
Job locations
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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