Support Secretary -Gynaecology
The closing date is 01 June 2025
Job summary
The gynaecology department in Colchester Hospital is a dynamic and fast-paced environment committed to delivering high-quality care to our patients. We are seeking a Support Secretary to join our administrative team and contribute to the smooth and efficient running of our healthcare services.
As a Support Secretary, you will provide comprehensive administrative and secretarial support to doctors and nurses in our gynaecological oncology team, ensuring that day-to-day operations run seamlessly. You will assist with managing patient records, typing clinic letters, booking appointments, and handling correspondence with sensitivity and confidentiality.
Key Responsibilities:
Prepare and type medical reports, letters, and documentation
Handle telephone and email enquiries from patients and healthcare professionals
Maintain accurate and up-to-date patient records and files
Liaise with internal departments and external healthcare partners
Ensure confidentiality is maintained in all patient-related matters
Please note this is fixed term/Secondment until 31st December 2025, 16 hours per week.
Please note this post may close early if we receive a high number of applications.
Main duties of the job
Dealing with incoming telephone calls from parents/relatives/GP/Other tertiary hospitals. Independently dealing with or passing on queries/messages to the clinician using the correct local procedure and form. Logging all relevant telephone contacts on to the Portal system.
To be able to communicate effectively with the rest of the team.
Be aware at all times the importance of maintaining confidentiality of information gained by you during the course of your duties including personal information relating to patients. You must treat all information in a discreet and confidential manner and keep it secure.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
23 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per annum pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Part-time
Reference number
432-HR281-25
Job locations
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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