Maternity Administration Support

Job summary

An exciting opportunity has arisen for an enthusiastic and committed administration assistant to support the Maternity team at Colchester and Clacton Hospital. You will need excellent IT skills and be able to communicate effectively with the general public.

You will be expected to work independently and as part of the maternity team at Colchester. The position is fixed term/secondment until 31st December 2025, 22.5 hours per week.

The team works hard to provide antenatal and postnatal care to all those booking their pregnancies within our service. Full training will be provided. The role will include processing new maternity referrals, answering phones and email queries, supporting the community midwives and general office duties.

This vacancy may close early if a high number of applications are received. so early applications are encouraged

Main duties of the job

A large part of this role is to undertake administration dealing with pregnancy referrals and ensuring correct processes are undertaken to book women in to the midwifery service. Ensuring any urgent referrals/messages are dealt with accordingly in a timely manner. Using the Portal system confirm patients details and update when applicable. If 'double registrations' are established, flag up on the system and report to Health Records.To undertake photocopying and circulation of agendas, minutes, procedures, reports, letters, forms and other documentation for our Midwifery team as instructedTo receive telephone calls from patients, GPs, Health Visitors, Midwives, other hospitals and assess their urgency for contacting the Community and Team Midwives and deal with non- urgent calls accordingly.As instructed update daily the "on call" boards on wards/department. Update the off duty lists on wards/departments

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

---