Senior Case Manager

Job summary

The Transfer of Care Hub at Colchester Hospital is looking to recruit a Senior Case Manager to join our developing team.

The aim of the discharge team is to maximise personal independence and enable patients to return home as quickly as possible in a supported manner. You will be responsible for early identification of complex patients and liaising with the multi-disciplinary team to provide the most appropriate support, promoting a home first ethos.

You will be required to carry out a wide range of duties to support the Transfer of Care Hub in the delivery of a high quality care and effective discharge planning. The focus for the Senior Case Manager is to manage and direct, under supervision of a Lead Case Manager, the gathering of accurate and detailed information to support discharge plans over a seven day period. While clinical skills are not required for this role you will be patient facing in gathering the information and liaising with families / next of kin in order to complete robust assessments.

This is a fixed term/secondment position until the 31st December 2025

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

To maintain up-to-date knowledge of all discharge pathways including the DOH Hospital Discharge policy and primarily the Discharge to assess model. To be an advocate for the patient and their familyTo manage and prioritise your own case load while supporting fellow Case Managers with theirs to ensure patients discharges are appropriate to needs and completed in a timely mannerTo work as part of The TOCH to support discharge planning and system flow within a seven-day service-optimising patient's independence.Ensure accurate and robust patient records are maintained and electronic records are kept live and up to date. Reflecting and promoting the Criteria to Reside in everyday working.Have an initial understanding of The Mental Capacity Act and its implications for discharge.To work on your own initiative to ensure discharge planning for patients commences as soon as possible after admission.To establish and maintain working relationships and effective communication across a range of internal and external stakeholders including: Transfer of Care Hub, Ward staff, Matrons, site operation, Pharmacy Service, Therapy Services, Doctors, Nursing and Residential Care Homes, Voluntary support services and any other relevant teams or services.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

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