Healthcare Support Worker - Felixstowe Community Hospital

East Suffolk and North Essex NHS Foundation Trust

The closing date is 06 May 2025

Job summary

An exciting opportunity has arisen for committed, enthusiastic and highly motivated Healthcare Support Worker to join our team at Felixstowe Community Hospital.

Healthcare Support Workers are a key part of our team and support the Registered Nurses in providing high quality care to our patients.

Do you want to be part of a team with an excellent reputation for delivering a high standard of care, ensuring we keep our patients safe and that they have a positive experience under our care.

If you like to be challenged, are able to work in a fast paced environment, enjoy working part of a team and can give our patients the dignified care they deserve, then this could be the job for you.

Candidates will be required to work a variety of shifts including long days, nights & weekends so all applicants must be flexible to work these shifts.

Please note the successful applicant will be offered either at a Band 2 or Band 3 level depending on your previous experience and qualifications.

Band 2 - you are required to have had minimum 12 months care experience but no qualifications required. You will be required to complete the Accelerated Care Certificate to progress to a Band 3.

Band 3 - you are required to of had a minimum 6 months NHS experience as well as completing the NHS Care Certificate.

Main duties of the job

You will meet the direct and indirect care needs of patients under the delegation and supervision of a Registered Nurse.

You will also meet the needs of the Trust with regards to Induction, mandatory and statutory training.

You will be expected to ensure high standards of patient care at all times, in line with Trust policies and guidelines.

Provide support for our patients with dementia and delirium.

You'll work as an effective member of the nursing and wider multi-professional healthcare team.

You will work within the boundaries of the role of the Healthcare Support Worker and refer to the Registered Nurse as appropriate.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR106-25

Job locations

Felixstowe Community Hospital

Constable Road

Felixstowe

IP11 7HJ

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

oCare certificate achieved
oEvidence of completed competencies as part of a professional portfolio
oNVQ level 3 or equivalent

Desirable

oEvidence of functional skills or willingness to undertake

Experience

Essential

oPrevious experience in a health setting

Desirable

oExperience within a community hospital

Knowledge

Essential

oAwareness of the nature of the carers role in assisting patients to fulfil basic human needs
oKnowledge of clinical procedures and observations

Desirable

oUnderstanding of risk management, health and safety issues, including safe manual handling.

Person Specification

Qualifications

Essential

oCare certificate achieved
oEvidence of completed competencies as part of a professional portfolio
oNVQ level 3 or equivalent

Desirable

oEvidence of functional skills or willingness to undertake

Experience

Essential

oPrevious experience in a health setting

Desirable

oExperience within a community hospital

Knowledge

Essential

oAwareness of the nature of the carers role in assisting patients to fulfil basic human needs
oKnowledge of clinical procedures and observations

Desirable

oUnderstanding of risk management, health and safety issues, including safe manual handling.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.