Digital Officer – Digital Media Team

East Suffolk and North Essex NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a fully remote home based position to work with the Digital Media Team implementing the smooth running of the patient website and staff intranet.

This is a key role for the division. We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective administrative support to provide patients and staff with up to date content and documents ensuring information they receive about our hospital services is accurate and useful.

You will have attention to detail, have excellent communication skills and the ability to prioritise and plan, alongside working autonomously.

You must be able to work using your own initiative and be flexible to work where the need is greatest as occasionally there will be some essential communications to both patients and staff that may be required.

Main duties of the job

  • To research techniques, tools and standards to add content to the SharePoint intranet and ESNEFT WordPress website. To support SharePoint site Editors as needed with complex requests and decision-making.
  • To maintain document control and governance, ensuring no duplication of information. Keeping content up to date and ensuring digital governance and version control. Ensuring metadata, alt tags and other relevant digital housekeeping of all information is complete where applicable.
  • To deliver ad hoc/remedial training to departmental site editors on the SharePoint intranet, in order to maintain standards and consistent style guide, tone of voice and feel across the intranet.
  • To work with M365 Power Applications and make changes to Azure people management to ensure groups and role management of Editors remain current by creating groups and adding/removing editors as required.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

432-HR2408-24

Job locations

Ipswich/Colchester Hospital

Ipswich/Colchester

IP4 5PD


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • WordPress and SharePoint administration
  • Content management
  • Working to corporate style guides
  • Digital file database structure and management

Desirable

  • Experience with WCAG 2.2 and Accessible Information Standard
  • Training experience
  • Azure group and people management
  • Microsoft 365 Power Applications

Qualifications

Essential

  • Preferably qualified in digital or online content management or marketing

Desirable

  • Relevant degree or higher qualification

Knowledge

Essential

  • Search Engine optimisation
  • Understanding of Keywords and phrases for search engines
  • Database management
  • Corporate style guide experience
  • Azure group and people management
  • Version control, governance and checking for duplicate content

Desirable

  • Experience in working within a Microsoft 365 environment
  • Experience with WordPress development
Person Specification

Experience

Essential

  • WordPress and SharePoint administration
  • Content management
  • Working to corporate style guides
  • Digital file database structure and management

Desirable

  • Experience with WCAG 2.2 and Accessible Information Standard
  • Training experience
  • Azure group and people management
  • Microsoft 365 Power Applications

Qualifications

Essential

  • Preferably qualified in digital or online content management or marketing

Desirable

  • Relevant degree or higher qualification

Knowledge

Essential

  • Search Engine optimisation
  • Understanding of Keywords and phrases for search engines
  • Database management
  • Corporate style guide experience
  • Azure group and people management
  • Version control, governance and checking for duplicate content

Desirable

  • Experience in working within a Microsoft 365 environment
  • Experience with WordPress development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich/Colchester Hospital

Ipswich/Colchester

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich/Colchester Hospital

Ipswich/Colchester

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of Digital Media

Sa-Ra Reynolds

sa-ra.reynolds@esneft.nhs.uk

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

432-HR2408-24

Job locations

Ipswich/Colchester Hospital

Ipswich/Colchester

IP4 5PD


Supporting documents

Privacy notice

East Suffolk and North Essex NHS Foundation Trust's privacy notice (opens in a new tab)