Support Secretary - ENT

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

We are looking for a Support Secretary who is efficient, conscientious, well-motivated, enthusiastic and has relevant experience, with the skills to provide dedicated clerical support to both the clinical and administrative teams within an ENT department.

The key aspect of the role involves dealing with the public and professionals, as well as typing for the department, hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience. We would welcome an informal visit to the unit.

Main duties of the job

The primary function of this role revolves around the provision of day to day secretarial support for the department, however, it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns. Typing skills are essential.

The ENT department is very busy so you must be able to work under pressure. You will be responsible for working independently, providing a full range of secretarial and administrative support and, therefore, must be highly organised and show the ability to prioritise the workload.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

02 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR1934-24

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

English and Maths GCSE's, Grade C or above

Desirable

Further study beyond GSCE
Medical terminology course

Experience

Essential

Proven experience within clerical / secretarial sector
Evidence ability to use audio / digital typing
Microsoft Office applications including Word, PowerPoint, Excel and IT skills
Work involving contact with members of the public.

Desirable

NHS experience

Personal skills

Essential

Ability to work well in a team
Able to communicate sensitively and tactfully with patients and care

Person Specification

Qualifications

Essential

English and Maths GCSE's, Grade C or above

Desirable

Further study beyond GSCE
Medical terminology course

Experience

Essential

Proven experience within clerical / secretarial sector
Evidence ability to use audio / digital typing
Microsoft Office applications including Word, PowerPoint, Excel and IT skills
Work involving contact with members of the public.

Desirable

NHS experience

Personal skills

Essential

Ability to work well in a team
Able to communicate sensitively and tactfully with patients and care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.