Administrator - Podiatry

East Suffolk and North Essex NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you ready to bring your administrative skills to a thriving and fast-paced healthcare environment? The North East Essex Administration Team is looking for an Administrator to support our dedicated Podiatry Department at Clacton Hospital.

No two days are ever the same in our busy department and you will need to be highly organised! We would love you to be part of a fast-moving, patient-focused team and work closely with healthcare professionals and other admin colleagues.

If you're looking to take your admin skills to the next level and thrive in a fast-paced, rewarding role, we want to hear from you!

Apply today and join us at Clacton Hospital to support our incredible Podiatry team.

Main duties of the job

Consistent provision of administration support to the team.

To ensure high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis. Tasks will include accepting patient referrals/booking clinic appointments/Patient contact via telephone/reception duties at various clinic locations/generating clinic letters.

To utilise the required technology in NEECS Community and Acute hospital systems / new technology or system (s) that are introduced and support other team members to do so to deliver an efficient administrative service.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1778-24

Job locations

Clacton Hospital

Tower Road

Clacton

CO15 1LH


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • oExcellent numeracy/literacy skills
  • oExcellent IT skills

Desirable

  • oPrevious Customer Service Experience
  • oKnowledge of SystmOne
  • oKnowledge of Care Flow
  • oKnowledge of Evolve

Qualifications

Essential

  • oGCSE in English and Maths

Knowledge

Essential

  • oConfidentiality and Data Protection
  • oCustomer service

Desirable

  • oUnderstanding and knowledge of patient needs within the NHS
Person Specification

Experience

Essential

  • oExcellent numeracy/literacy skills
  • oExcellent IT skills

Desirable

  • oPrevious Customer Service Experience
  • oKnowledge of SystmOne
  • oKnowledge of Care Flow
  • oKnowledge of Evolve

Qualifications

Essential

  • oGCSE in English and Maths

Knowledge

Essential

  • oConfidentiality and Data Protection
  • oCustomer service

Desirable

  • oUnderstanding and knowledge of patient needs within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Clacton Hospital

Tower Road

Clacton

CO15 1LH


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Clacton Hospital

Tower Road

Clacton

CO15 1LH


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Service Manager

Kelly Gavrilovic

Kelly.Gavrilovic@esneft.nhs.uk

07866047697

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1778-24

Job locations

Clacton Hospital

Tower Road

Clacton

CO15 1LH


Supporting documents

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