Urology ANP Secretary/Admissions Clerk

East Suffolk and North Essex NHS Foundation Trust

The closing date is 26 November 2024

Job summary

An exciting opportunity has arisen for a highly motivated Medical Secretary/Admissions Clerk within the Urology department based at Colchester Hospital.

This post is a full time post.

This is a key role for the division. We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial and administrative support to the clinicians, patients & other team members.

You will have attention to detail, have excellent communication skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest.

Main duties of the job

In this role you will provide efficient and pro-active secretarial and admin support to the large team of busy consultants and other team members.

You will be the first contact for patients and queries on behalf of the Consultants and Department. You will work as part of a team, supportingother team members and covering when required.

Skills required for the post include: good typing and audio skills, the ability to prioritise tasks, effective time management skills, good IT andsecretarial skills, good communication, interpersonal and organisation skills, and a good team member.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

13 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1367-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Desirable

Knowledge of Medical Terminology and Medical Secretarial practices.
Audiotyping qualification
Word processing to RSA II or equivalent
ECDL (or willingness to undertake ECDL).

Experience

Essential

Proven previous experience as an administrator
Understand requirements of strict confidentiality
Proven IT skills - Microsoft packages including Word/Excel/Outlook
Excellent administrative skills

Knowledge

Essential

Knowledge of Hospital CareFlow system. Bighand experience
Understand requirements for strict confidentiality

Skills

Essential

Maintain responsibility for own workplace Health and Safety and identify areas of concern.

Desirable

Must maintain equilibrium in times of stress when dealing with anxious persons either by telephone, letter or in person
Ability to prioritise workload and work on own initiative.
Ability to work as part of a team.

Person Specification

Qualifications

Desirable

Knowledge of Medical Terminology and Medical Secretarial practices.
Audiotyping qualification
Word processing to RSA II or equivalent
ECDL (or willingness to undertake ECDL).

Experience

Essential

Proven previous experience as an administrator
Understand requirements of strict confidentiality
Proven IT skills - Microsoft packages including Word/Excel/Outlook
Excellent administrative skills

Knowledge

Essential

Knowledge of Hospital CareFlow system. Bighand experience
Understand requirements for strict confidentiality

Skills

Essential

Maintain responsibility for own workplace Health and Safety and identify areas of concern.

Desirable

Must maintain equilibrium in times of stress when dealing with anxious persons either by telephone, letter or in person
Ability to prioritise workload and work on own initiative.
Ability to work as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.