Support Secretary – GI Specialist Nurses

East Suffolk and North Essex NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you looking for a career in the NHS and the chance to develop? Are you passionate about making a difference for our patients?

Due to recent investment and expansion of the general surgery team, an amazingopportunity has arisen for you to join us as a highly motivated Admissions Clerk and Support Secretary at Colchester Hospital. This is a key role in the department and you will be a highly valued member of the team.

We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective support service to the clinicians, patients & medical secretaries. The ideal candidate will have attention to detail, have excellent communication skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest.

We have a fixed term post until May 2025 available.

This is the ideal post if you are looking to take the next step in your career to become a medical secretary.

Main duties of the job

As a Support Secretary you will play an integral part in patients receiving their surgical treatment including cancer treatments. You will ensure their journey runs smoothly which helps reduce waiting times.

As part of your role you will liaise with multiple teams within the trust, including radiology, pre-assessment and the theatre department.

Working closely with the secretarial team and consultant body you will be responsible for booking a patient for their surgery and booking outpatient pre-operative assessments. You will ensure your consultants' theatre lists are scheduled, prioritised due to clinical urgency and are fully utilised.

Other duties include typing patient letters and notes as dictated by the team and audit dictations. You will deal with queries from patients and book appointments. You will also assist the team with other admin tasks.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

10 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

432-HR1210-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • 5 GCSEs, grade C or above, including English & Maths
  • NVQ level 3 in administration/secretarial or equivalent experience

Experience

Essential

  • Proven previous experience as a medical secretary or medical administrator

Desirable

  • NHS experience
  • Experience within relevant work area
  • Experience of working with members of the public
  • Supervision/co-ordination of other team members

Knowledge

Essential

  • Confidentiality and Data Protection
  • Customer service

Desirable

  • NHS Knowledge of relevant work area

Skills

Essential

  • Standard Keyboard skills
  • Excellent communication skills (written and verbal) to deal with complex or sensitive information.
  • Good attention to detail and accuracy

Desirable

  • Able to manage unpredictable workload, and interruptions
Person Specification

Qualifications

Essential

  • 5 GCSEs, grade C or above, including English & Maths
  • NVQ level 3 in administration/secretarial or equivalent experience

Experience

Essential

  • Proven previous experience as a medical secretary or medical administrator

Desirable

  • NHS experience
  • Experience within relevant work area
  • Experience of working with members of the public
  • Supervision/co-ordination of other team members

Knowledge

Essential

  • Confidentiality and Data Protection
  • Customer service

Desirable

  • NHS Knowledge of relevant work area

Skills

Essential

  • Standard Keyboard skills
  • Excellent communication skills (written and verbal) to deal with complex or sensitive information.
  • Good attention to detail and accuracy

Desirable

  • Able to manage unpredictable workload, and interruptions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Operational Coordinator

Jackie Hales

Jackie.Hales@esneft.nhs.uk

07842321262

Date posted

10 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

432-HR1210-24

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Supporting documents

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