Ward Clerk - Grundisburgh Ward and Haughley Ward

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

Are you empathetic, hard working and able to work under pressure?Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

We are looking for a highly motivated, dedicated patient focused individual to join our team. This is a Job Share opportunity. You will be expected to work on Haughley Ward every Monday and Tuesday; Thursdays and Fridays on Grundisburgh Ward . You will join a friendly, supportive team who are determined to make a difference to the patients.

You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Support Workers. You are expected to support the Ward Sisters in booking staff's trainings on ESR etc.

You will have a friendly manner, be hard working and highly motivated with good customer service skills.

If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you.

This post is a 15 hours/week contract with Grundisburgh ward and 15 hours/week for Haughley Ward.

Main duties of the job

Your duties will include admission and discharge of patients on Lorenzo and Evolve computer systems, booking of appointments and filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust. It is also an expectation to assist the ward sisters in booking staff's training on ESR and HealthRoster, ordering items on Integra and NHS Supply.

You should be able to work autonomously, be able to prioritise your workload and to work well within a team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.

It would be beneficial to have NHS experience and possess excellent IT and clerical skills. You will be dealing with the staff and general public so it is paramount that you have good people skills. Working hours will be fixed days on Haughley and Grundisburgh.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

05 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

432-HR475-24

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

Good clerical experience
Excellent written and verbal communication skills
Experience of contact with members of the public

Desirable

Previous ward clerk experience
Knowledge of Medical Records
Experience of team work
Experience of Lorenzo

Qualifications

Essential

Basic standard of education

Desirable

Evidence of on-going development as appropriate

Knowledge

Essential

Knowledge and understanding of data protection and confidentiality

Desirable

Experience of Microsoft applications

Person Specification

Experience

Essential

Good clerical experience
Excellent written and verbal communication skills
Experience of contact with members of the public

Desirable

Previous ward clerk experience
Knowledge of Medical Records
Experience of team work
Experience of Lorenzo

Qualifications

Essential

Basic standard of education

Desirable

Evidence of on-going development as appropriate

Knowledge

Essential

Knowledge and understanding of data protection and confidentiality

Desirable

Experience of Microsoft applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.