East Suffolk and North Essex NHS Foundation Trust

Support Secretary - A&E

Information:

This job is now closed

Job summary

Are you enthusiastic and self-motivated? Are you looking for a busy and challenging role?

We have an exciting opportunity for a Support Secretary to join the team within the Accident and Emergency department at Ipswich Hospital.

You will provide an efficient and pro-active secretarial/admin support to the Consultants, Specialist Nurses and other team members.

You will be responsible for carrying out medical secretarial administrative duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries.

Please note this advert may close early if sufficient applications are received.

Main duties of the job

To manage and support allocated Consultant and team in the Team Leader's absence.

To ensure a high standard of secretarial and administrative service are consistently delivered by undertaking / delegating all required tasks and activities on a daily basis.

To utilise the required technology / hospital systems including Big Hand / PAS / Evolve / Lorenzo and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.

To recommend and support the implementation of service improvements to own and team working practice to improve workflow.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

18 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR112-24

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • GCSE Maths and English (A-C) or equivalent
  • NVQ Level 3 or equivalent

Desirable

  • AMSPAR Medical Terminology

Skills

Essential

  • Willingness to undertake training to extend skill set to deliver role.
  • Good communication skills
  • Demonstrable interpersonal skills - can work as part of a team.
  • Ability to concentrate for prolonged periods of time.

Desirable

  • Written communication skills

Knowledge & Experience

Essential

  • Demonstrate knowledge of the NHS
  • Excellent typing skills
  • Experience of setting up a successful filing system and diary management system
  • Experience at taking minutes and production of documents related to meetings
  • Experience in an admin role with a proven track record of achievement

Desirable

  • Experience in an admin role with a proven track record of achievement
Person Specification

Qualifications

Essential

  • GCSE Maths and English (A-C) or equivalent
  • NVQ Level 3 or equivalent

Desirable

  • AMSPAR Medical Terminology

Skills

Essential

  • Willingness to undertake training to extend skill set to deliver role.
  • Good communication skills
  • Demonstrable interpersonal skills - can work as part of a team.
  • Ability to concentrate for prolonged periods of time.

Desirable

  • Written communication skills

Knowledge & Experience

Essential

  • Demonstrate knowledge of the NHS
  • Excellent typing skills
  • Experience of setting up a successful filing system and diary management system
  • Experience at taking minutes and production of documents related to meetings
  • Experience in an admin role with a proven track record of achievement

Desirable

  • Experience in an admin role with a proven track record of achievement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy ADO/GM for Emergency Care

Helena Wilson

helena.wilson@esneft.nhs.uk

Details

Date posted

18 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR112-24

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Supporting documents

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