Senior Medical Employee Relations Advisor

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

Are you a dynamic HR professional who is looking for a new challenge and want to make a difference?

We have an exciting opportunity to join our busy yet supportive HR Medical Staffing team as a Senior Medical Employee Relations Advisor.

The role will be challenging, but enjoyable with a varied portfolio providing high quality, proactive employee relations support to the Medical and Dental workforce across the Trust. You will work in partnership with line managers and the HR team to further develop the standard of Medical ER practice, ensuring best practice in employee relations for our Medical and Dental workforce, using a positive and can-do attitude.

The successful candidate will be an experienced, CIPD qualified HR professional who is able to demonstrate an in-depth working knowledge of managing a wide range of complex and sensitive caseloads including grievance, disciplinary, capability and attendance issues. You will also deliver training programmes and provide coaching to managers dealing with complex staff issues.

This is a full time role, but flexible and part time hours may be considered.

The role can be based at either Ipswich or Colchester and we may expect you to travel to all ESNEFT sites on occasions.

Main duties of the job

The Senior Medical ER Advisor role is focused on the Medical and Dental workforce within an NHS setting.

You will provide high quality advice and guidance directly to managers to facilitate the early resolution of difficult, complex, or sensitive employee relations issues ensuring that the risks associated with such cases are effectively and efficiently managed.

You will support and develop an effective Medical ER advisory service to the Trust across a range of employee relations matters included in the Trust's Maintaining High Professional Standards policy including discipline, conduct and capability. You will ensure that you give professional, expert and technical guidance and support in line with local and national policies and procedures at all times.

In your role, you will effectively manage an allocated employee relations caseload from initial enquiry through to resolution and outcome. This will involve responsibility for providing support and technical advice to case investigators during investigations and the output of the written report. You will coordinate panel and hearing arrangements whilst providing tools and support to panel members ensuring sound best practice and that any risks are contained.

You will proactively advise and support managers on complex sickness and attendance management in accordance with Trust policy.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

12 April 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

432-HR88-24

Job locations

Colchester / Ipswich

CO4 5JL

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

Management/Business/Administration degree or proven management experience at equivalent level
Advanced IT skills
Specialist qualification e.g. CIPD post graduate diploma or equivalent
Evidence of Continuing Professional Development

Desirable

Member of relevant professional body e.g. CIPD
ECDL
Undertaken Prince 2 or project management training
Leadership course/qualification

Experience

Essential

Significant Human Resources generalist experience - working as an HR adviser/practitioner
Experience of handling complex employee relations casework
Experience of working within a pressurised and busy environment
Microsoft Office and IT experience
Interpreting and analysing reports, databases and spreadsheet information
Demonstrable experience in dealing with complex sensitive and confidential information
Proven ability of working in a team environment and delivering team objectives
Experience of drafting a range of HR policies and procedures
Experience of implementing changes to working practices to improve the service

Desirable

Proven experience of handling Medical and Dental ER casework
Experience of working with staff at all levels within a large and complex organisation
Experience of working in an environment which provides a front line service to customers
Experience of providing first line advice to managers and employees
Experience of managing staff
Experience of analysing complex information and highlighting key issues

Person Specification

Qualifications

Essential

Management/Business/Administration degree or proven management experience at equivalent level
Advanced IT skills
Specialist qualification e.g. CIPD post graduate diploma or equivalent
Evidence of Continuing Professional Development

Desirable

Member of relevant professional body e.g. CIPD
ECDL
Undertaken Prince 2 or project management training
Leadership course/qualification

Experience

Essential

Significant Human Resources generalist experience - working as an HR adviser/practitioner
Experience of handling complex employee relations casework
Experience of working within a pressurised and busy environment
Microsoft Office and IT experience
Interpreting and analysing reports, databases and spreadsheet information
Demonstrable experience in dealing with complex sensitive and confidential information
Proven ability of working in a team environment and delivering team objectives
Experience of drafting a range of HR policies and procedures
Experience of implementing changes to working practices to improve the service

Desirable

Proven experience of handling Medical and Dental ER casework
Experience of working with staff at all levels within a large and complex organisation
Experience of working in an environment which provides a front line service to customers
Experience of providing first line advice to managers and employees
Experience of managing staff
Experience of analysing complex information and highlighting key issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.