East Suffolk and North Essex NHS Foundation Trust

Receptionist

This job is now closed

Job summary

We are looking for a friendly and enthusiastic Receptionist with excellent communication skills who is able to multi-task and work on their own initiative to join our Gynaecology team at Colchester Hospital.

This is full time -37.5 hours per week, permanent post.

Whilst previous experience in a similar is advantageous, it is not essential.

Please be aware we may close the post earlier if sufficient applications are received.

Main duties of the job

To provide a reception service for patients attending Gynaecology appointments, working closely with clinical staff from several health service providers.
To operate a computerised appointment system to book in and re-schedule patient appointments.
To liaise with medical secretaries, clinical staff and medical records departments, to ensure the timely and efficient day-to-day operation of all clinics.
To maintain an efficient appointment booking system

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

05 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR30-24

Job locations

Colchester

Turner Road

Colchester

CO4 5JL

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

oPrevious office based administrative work
oWorking with members of the public
oWorking as part of a team
oUse of Microsoft Office

Desirable

oPrevious NHS admin experience

Qualifications

Essential

GCSE grade 5/C or equivalent in English and Maths

Desirable

oNVQ level 2 in administration/secretarial or equivalent
oAMSPAR
oMedical terminology

Person Specification

Experience

Essential

oPrevious office based administrative work
oWorking with members of the public
oWorking as part of a team
oUse of Microsoft Office

Desirable

oPrevious NHS admin experience

Qualifications

Essential

GCSE grade 5/C or equivalent in English and Maths

Desirable

oNVQ level 2 in administration/secretarial or equivalent
oAMSPAR
oMedical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)