East Suffolk and North Essex NHS Foundation Trust

Ward Clerk - Endoscopy

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a highly motivated customer focused individual to join the endoscopy booking team as a ward clerk. This post will be based at Colchester Hospital.

This role will be integral in the creation of the service, creating new pathways for patients to be treated in the community. You will be a friendly face for patients entering the unit.

The Endoscopy unit offer a 7 day service. The days of working for this role would be two weekdays, and one alternative Saturday.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. Please ensure you have discussed this with your line manager.

Main duties of the job

Your duties will include admission and discharge of patients on Lorenzo and Evolve computer systems, booking of appointments and filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust.

You should be able to work autonomously, be able to prioritise your workload and to work well within a team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.

It would be beneficial to have NHS experience and possess excellent IT and clerical skills. You will be dealing with the staff and general public so it is paramount that you have good people skills. Working hours will be varied, so you must be flexible.

About us

One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

03 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR15-24

Job locations

Colchester Hospital

Colchester

CO4 5JL


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • Good clerical experience
  • Excellent written and verbal communication skills
  • Experience of contact with members of the public

Desirable

  • Previous ward clerk experience
  • Knowledge of Medical Records
  • Experience of team work
  • Experience of Careflow

Qualifications

Essential

  • Basic standard of education

Desirable

  • Evidence of on-going development as appropriate

Knowledge

Essential

  • Knowledge and understanding of data protection and confidentiality

Desirable

  • Experience of Microsoft applications
Person Specification

Experience

Essential

  • Good clerical experience
  • Excellent written and verbal communication skills
  • Experience of contact with members of the public

Desirable

  • Previous ward clerk experience
  • Knowledge of Medical Records
  • Experience of team work
  • Experience of Careflow

Qualifications

Essential

  • Basic standard of education

Desirable

  • Evidence of on-going development as appropriate

Knowledge

Essential

  • Knowledge and understanding of data protection and confidentiality

Desirable

  • Experience of Microsoft applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant General Manager

Megg Allison

megg.allison@esneft.nhs.uk

Details

Date posted

03 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

432-HR15-24

Job locations

Colchester Hospital

Colchester

CO4 5JL


Supporting documents

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