East Suffolk and North Essex NHS Foundation Trust

Service Manager

This job is now closed

Job summary

An exciting opportunity has arisen to join our operational management team within General Surgery and Gastroenterology at Ipswich Hospital.

This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS.

As a Service Manager you will support the day to day operational service delivery, supporting the General Manager and Assistant GeneralManager to ensure General Surgery and Gastroenterology deliver on current recovery trajectories as well as achieving cancer waiting times andthe 18 weeks RTT target. You will play an integral role in the delivery of NHS performance and quality standards, ensuring the right care andtreatment is provided to all patients.

Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and managementskills in a supportive and innovative atmosphere. This role plays a major role in the continuing development of service delivery for the benefit ofour patients where care and compassion are central to everything we do.

Main duties of the job

As a Service Manager you will be part of the Clinical Delivery Group leadership team for General Surgery and Gastroenterology that supports the achievement of the financial performance and operational objectives ensuring workforce, accommodation and equipment resources are optimized.In conjunction with the General Manager, you will provide operational management support to the service. With the General Manager you willmanage all aspects of operational delivery to agreed quality standards and within the resource and income base available, to support the Trust'sdevelopment as a clinically led organisation.

You will deliver an efficient and effective administrative service by managing the administration staff. You will support the division in achieving its financial performance and operational objectives. You will also work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standardsincorporating quality, safety, contractual, financial and people.

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR2401-23

Job locations

Ipswich Hospital

Ipswich

IP4 5PD

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

Evidence of managing clinical services
NHS budget management experience
Project or Change management
Experience of leading on projects involving multidisciplinary staff in order to improve service delivery / performance

Qualifications

Essential

Educated to degree level of equivalent demonstrable experience
Post graduate diploma in Management or equivalent experience
Knowledge and skills to Masters level through relevant experience or qualification

Desirable

Health service management qualification or equivalent experience

Knowledge

Essential

To demonstrate an understanding of relevant legislation and targets

Desirable

NHS IT systems

Person Specification

Experience

Essential

Evidence of managing clinical services
NHS budget management experience
Project or Change management
Experience of leading on projects involving multidisciplinary staff in order to improve service delivery / performance

Qualifications

Essential

Educated to degree level of equivalent demonstrable experience
Post graduate diploma in Management or equivalent experience
Knowledge and skills to Masters level through relevant experience or qualification

Desirable

Health service management qualification or equivalent experience

Knowledge

Essential

To demonstrate an understanding of relevant legislation and targets

Desirable

NHS IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Ipswich

IP4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Ipswich

IP4 5PD

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)