Medical Secretary - Cardiology

East Suffolk and North Essex NHS Foundation Trust

Information:

This job is now closed

Job summary

We are looking for a dynamic and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial service to the Cardiology Department at Ipswich Hospital.

You will be responsible for ensuring that the administration needed to support the running of this busy department is completed in a timely manner within target timeframes and for the management of 18 weeks and other targets within this speciality. Attention to detail is a must alongside excellent communication skills and the ability to prioritise and plan.

Main duties of the job

To manage and support allocated Consultant and the team in the Team Leader's absence.

To ensure a high standard of secretarial and administrative service are consistently delivered by undertaking / delegating all required tasks and activities on a daily basis.

To utilise the required technology / hospital systems including Big Hand / PAS / Evolve / Lorenzo and any other new technology or system(s) that are introduced and support other team members to do so, to deliver an efficient administrative and secretarial service.

To recommend and support the implementation of service improvements to own and team working practice to improve workflow.

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Date posted

08 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR2134-23

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Job description

Job responsibilities

Provide a flexible, comprehensive, and efficient secretarial and administrative service managing PTL / choose and book referrals and other patient pathway related information identifying any deviation from expected planned progress, implementing solutions and highlighting by exception cases that are not resolved to the Team Leader in a timely manner to expedite the continuing care of patients.

Manage diaries of consultants / other medical staff / clinicians to maximise effective time management.

For full details of the responsibilities of this role, please see the attached job description.

Job description

Job responsibilities

Provide a flexible, comprehensive, and efficient secretarial and administrative service managing PTL / choose and book referrals and other patient pathway related information identifying any deviation from expected planned progress, implementing solutions and highlighting by exception cases that are not resolved to the Team Leader in a timely manner to expedite the continuing care of patients.

Manage diaries of consultants / other medical staff / clinicians to maximise effective time management.

For full details of the responsibilities of this role, please see the attached job description.

Person Specification

Experience

Essential

  • Excellent clerical/secretarial background, with proven experience
  • Microsoft Applications
  • Work involving the public

Desirable

  • NHS experience

Qualifications

Essential

  • 5 GCSEs, C or above, including English & Maths
  • Medical Terminology
  • RSA/OCR 2-3 Text Production / Word Processing
  • RSA/OCR 2-3 Audio Typing

Desirable

  • AMSPAR or working towards
  • Bighand Experience
  • ECDL

Knowledge

Essential

  • Data Proctection
  • Ability to be able to communicate well with others at all levels

Personal Skills

Essential

  • Works well under pressure and to strict deadlines
  • Works on their own initiative
  • Ability to multi-task
  • Team player
  • Good interpersonal skills
  • Good eye for detail
  • Ability to think laterally
  • Calm
Person Specification

Experience

Essential

  • Excellent clerical/secretarial background, with proven experience
  • Microsoft Applications
  • Work involving the public

Desirable

  • NHS experience

Qualifications

Essential

  • 5 GCSEs, C or above, including English & Maths
  • Medical Terminology
  • RSA/OCR 2-3 Text Production / Word Processing
  • RSA/OCR 2-3 Audio Typing

Desirable

  • AMSPAR or working towards
  • Bighand Experience
  • ECDL

Knowledge

Essential

  • Data Proctection
  • Ability to be able to communicate well with others at all levels

Personal Skills

Essential

  • Works well under pressure and to strict deadlines
  • Works on their own initiative
  • Ability to multi-task
  • Team player
  • Good interpersonal skills
  • Good eye for detail
  • Ability to think laterally
  • Calm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Operational Coordinator

Sarah Willingham

sarah.willingham@esneft.nhs.uk

01473703529

Date posted

08 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR2134-23

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Supporting documents

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