Healthcare Assistant - Urgent Treatment Centre

East Suffolk and North Essex NHS Foundation Trust

This job is now closed

Job summary

The Colchester Urgent Treatment Centre is located at the front of Colchester Hospital's and manage patients that need both Urgent and Emergency care.

The UTC will see, treat and discharge patients or stream patients to the most suitable service dependant on their needs, including ED. We are open from 7am until Midnight, 7 days a week. We treat both walk-in and ambulatory patients whose injuries or illnesses are not so serious as to need full emergency department care. Our Nurse Practitioners offer a 'Care at the Door' service which has been recognised by the National NHS England team as a Gold Standard Service. The 'Care at the Door' offers the patient the opportunity to be seen by a clinician on presentation to the UTC/ ED and they will then be streamed to the most suitable service. The Nurse Practitioners are supported by our Triage Nurses and HCA's.

Main duties of the job

As a HCA in the UTC, you will work alongside a team of practitioners (ENPs/ANP's/ACP's), general practitioners and operational staff to deliver unscheduled care to both Adults and Children that present with complex and/or chronic illness and minor injuries.

You will undertake basic observations on a wide array of patient presentations to assist the clinicians. You will work with the Clinicians supporting them on the Front door and assisting in offering Care at the Door. You will manage patients who need dressings renewed, wound reviews, assisting with plastering injuries.

You will be expected to work between 0700-0030 and part time hours will be considered.

Due to the acuity in the UTC, we are looking for experienced HCA's with a Care Certificate and qualifications and the following knowledge and skills would be desirable:

Plastering experience
Experience in Wound Management
Dressing Experience
ECG
Experience of using SystmOne
Understanding and experience of using NEWS/MEWS/PEWS scoring
Recognising a sick patient
Good communication Skills
Cheerful and friendly
Check and understand patients vital signs

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Date posted

31 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

432-HR2079-23

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Job description

Job responsibilities

For full details of the responsibilities and duties of this role, please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role, please see the attached job description.

Person Specification

Experience

Essential

oCustomer care experience.

Desirable

oBrief overview of Trust policies and procedures.
oCare experience

Qualifications

Essential

oTo meet the required Trust level of literacy & numeracy.
oTo be competent at recording and report clinical observations.

Desirable

oEvidence of recent training
oTo have undertaken the Trust HCA competencies.

Knowledge

Essential

oAwareness of basic human needs, physical, psychological, and spiritual.

Personal Skills

Essential

oAbility to work as an effective team member.
oGood interpersonal skills with the ability to communicate effectively both verbally and written.
oTo portray flexibility, and assertiveness.
oGood communications skills.
oThe ability to work well in stressful situations.

Desirable

oSelf- awareness of own abilities and limitations.
oEvidence of working within a diverse and multiskilled team.

Person Specification

Experience

Essential

oCustomer care experience.

Desirable

oBrief overview of Trust policies and procedures.
oCare experience

Qualifications

Essential

oTo meet the required Trust level of literacy & numeracy.
oTo be competent at recording and report clinical observations.

Desirable

oEvidence of recent training
oTo have undertaken the Trust HCA competencies.

Knowledge

Essential

oAwareness of basic human needs, physical, psychological, and spiritual.

Personal Skills

Essential

oAbility to work as an effective team member.
oGood interpersonal skills with the ability to communicate effectively both verbally and written.
oTo portray flexibility, and assertiveness.
oGood communications skills.
oThe ability to work well in stressful situations.

Desirable

oSelf- awareness of own abilities and limitations.
oEvidence of working within a diverse and multiskilled team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.