East Suffolk and North Essex NHS Foundation Trust

ENT Support Secretary

Information:

This job is now closed

Job summary

We are looking for a Support Secretary who is efficient, conscientious, well-motivated, enthusiastic and has relevant experience, with the skills to provide dedicated clerical support to both the clinical and administrative teams within an ENT department.

The key aspect of the role involves dealing with the public and professionals, as well as typing for the department, hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience. We welcome and informal visit to the unit.

Main duties of the job

The primary function of this role revolves around the provision of day to day secretarial support for the department, however, it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns. Typing skills are essential.

The ENT department is very busy so you must be able to work under pressure. The post holder will be responsible for working independently, providing a full range of secretarial and administrative support and, therefore, must be highly organised and show the ability to prioritise the workload.

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1730-23

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

  • English and Maths GCSE's, Grade C or above
  • Other GCSE or equivalent

Desirable

  • Further study beyond GSCE
  • Medical terminology course

Experience

Essential

  • Proven experience within clerical / secretarial sector
  • Evidence ability to use audio / digital typing

Desirable

  • NHS experience

Knowledge

Essential

  • Ability to maintain confidentiality at all times
  • Proficient user of all Microsoft Office applications
  • Evidence of good communication skills at all levels
  • Error free application
  • Doesn't use generic statements, ie I work well in a team, but can work well as an individual
  • Ability to work under pressure and to strict deadlines.

Personal skills

Essential

  • Ability to work well in a team
  • Able to communicate sensitively and tactfully with patients and care
Person Specification

Qualifications

Essential

  • English and Maths GCSE's, Grade C or above
  • Other GCSE or equivalent

Desirable

  • Further study beyond GSCE
  • Medical terminology course

Experience

Essential

  • Proven experience within clerical / secretarial sector
  • Evidence ability to use audio / digital typing

Desirable

  • NHS experience

Knowledge

Essential

  • Ability to maintain confidentiality at all times
  • Proficient user of all Microsoft Office applications
  • Evidence of good communication skills at all levels
  • Error free application
  • Doesn't use generic statements, ie I work well in a team, but can work well as an individual
  • Ability to work under pressure and to strict deadlines.

Personal skills

Essential

  • Ability to work well in a team
  • Able to communicate sensitively and tactfully with patients and care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Coordinator for ENT and Oral Surgery

Karen Reeve

karen.reeve@esneft.nhs.uk

07842601270

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1730-23

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD


Supporting documents

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