Ward Clerk - Brightlingsea Ward

East Suffolk and North Essex NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you empathetic, hard working and able to work under pressure?Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

We are looking for a highly motivated, dedicated customer focused individual to join our team on our Brightlingsea Ward.

You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.

The ideal candidate will have a friendly manner, be hard working and highly motivated with good customer service skills.

If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you.

This post may close early if we receive a high number of applications.

Main duties of the job

Your duties will include admission and discharge of patients on Trust computer systems, filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust.

You should be able to work autonomously, be able to prioritise your workload and to work well within a team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.

It would be beneficial to have NHS experience and possess excellent IT and clerical skills. You will be dealing with the staff and general public so it is paramount that you have good people skills. The working days are Monday to Friday.

About us

One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A

Date posted

13 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1468-23

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Job description

Job responsibilities

  • Maintaining ward diary information.
  • Check computer details each morning and expected dates of discharge updating as required.

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

  • Maintaining ward diary information.
  • Check computer details each morning and expected dates of discharge updating as required.

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

  • Good clerical experience
  • Excellent written and verbal communication skills
  • Experience of contact with members of the public

Desirable

  • Previous ward clerk experience
  • Knowledge of Medical Records
  • Experience of team work
  • Experience of Lorenzo

Qualifications

Essential

  • Basic standard of education

Desirable

  • Evidence of on-going development as appropriate

Knowledge

Essential

  • Knowledge and understanding of data protection and confidentiality

Desirable

  • Experience of Microsoft applications
Person Specification

Experience

Essential

  • Good clerical experience
  • Excellent written and verbal communication skills
  • Experience of contact with members of the public

Desirable

  • Previous ward clerk experience
  • Knowledge of Medical Records
  • Experience of team work
  • Experience of Lorenzo

Qualifications

Essential

  • Basic standard of education

Desirable

  • Evidence of on-going development as appropriate

Knowledge

Essential

  • Knowledge and understanding of data protection and confidentiality

Desirable

  • Experience of Microsoft applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Ward Sister

Kayley Thomson

kayley.thomson@esneft.nhs.uk

Date posted

13 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR1468-23

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL


Supporting documents

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